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iPhone 7 4g no data

Charlieboyoo
Level 7: Part Timer
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Hi everyone,I know there's was data issues with the software.but then there was an update an it didn't work.this morning I wake up and I can't get any data on 4g have to have the phone in 3G.I wish apple would sort this out.

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Cleoriff
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Hi @Charlieboyoo

As you say this appears to be a problem after the update. First check network status http://status.o2.co.uk/

If this is showing as working fine....then have a look at this article. They suggest a reset of network settings. It appears to provide a fix..http://www.express.co.uk/life-style/science-technology/713378/iOS-10-How-to-fix-BROKEN-wifi

Veritas Numquam Perit

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adamtemp64
Level 66: Unequalled
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strange iphone 7 10.1 no 4g data issues here

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Cleoriff
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As you know @adamtemp64 my knowledge of iPhones is limited...but I spent a good 10 minutes on google reading about it. There are many posts on the Apple (and other) forums suggesting WiFi dropping out has been a problem after the update. Other issues included... not being able to update over wifi, slower speeds and battery drain. Not everyone is complaining of these issues but there are many who are....

Veritas Numquam Perit

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MI5
Level 94: Supreme
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Ios10 seems very messy for lots of users unfortunately.
Hopefully apple can sort this out quickly.
Meanwhile, check your local network for issues, just in case it's unrelated to the general issues.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Charlieboyoo
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I have a 7 plus and its my second one,but there was an update last week and it didnt solve the issue.I managed to resolve it by swithching to 3g for a while.When i try to browse and it says not cellular network i make a call and 4g is fine again for data.I noticed theres a new update. 10.1 to be honest its a right nightmare

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