on 24-07-2014 13:52
on 24-07-2014 13:52
Just a quick question regarding the iPhone 6. Will customers due an upgrade for their phone be given priority over pre-orders of the iphone 6?
Solved! Go to Solution.
on 18-09-2014 12:17
on 18-09-2014 12:19
on 18-09-2014 12:19
@Anonymous wrote:So is it correct that all of us who ordered last Friday but don't get our phones tomorrow will get 8 days line rental credit from Saturday and then +1 day for every day we don't get our phones?
...I wouldn't have thought so. The O2 Guru I spoke to stated that if you chose a new tariff, it doesn't actually kick in until the phone is dispatched from the warehouse.
on 18-09-2014 12:22
on 18-09-2014 12:22
I'v just had an email from CPW, my 16gb 6+ gold is on it's way with DPD, has been collected from CPW and all my new details/tarriff are showing in my o2.
I ordered mine at 08.55 last Friday.
on 18-09-2014 12:24
on 18-09-2014 12:24
@Anonymous wrote:Order my 6 plus 128gb on Friday and my O2 hasnt changed. Not looking too likely for me sadly. Surname ends in T so maybe a bit of hope.
No real rush for mine but need it by November.
Good luck to everyone getting their shiny new phones.
@Anonymous - Same model as you and no change to MyO2 either 
on 18-09-2014 12:25
on 18-09-2014 12:26
on 18-09-2014 12:27
@DinoF wrote:
@Anonymous wrote:So is it correct that all of us who ordered last Friday but don't get our phones tomorrow will get 8 days line rental credit from Saturday and then +1 day for every day we don't get our phones?
...I wouldn't have thought so. The O2 Guru I spoke to stated that if you chose a new tariff, it doesn't actually kick in until the phone is dispatched from the warehouse.
According to the t&c it seems its from the date of the order
Number of days waited from date of order Amount of airtime credit applied to bill when phone arrives
| For Customer waiting 7 days | No credit is applied |
| For Customer waiting 8 days | 8 days of credit is applied |
| For Customer waiting 9 days | 9 days of credit is applied |
| For Customer waiting 42 days | 42 days of credit is applied |
| For Customer waiting 43 days | 42 days of credit is applied |
on 18-09-2014 12:30
on 18-09-2014 12:30
on 18-09-2014 12:31
on 18-09-2014 12:34
on 18-09-2014 12:34