iPad order
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on 01-12-2020 19:59
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on 01-12-2020 20:02
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on 01-12-2020 20:10
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on 01-12-2020 20:19
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on 01-12-2020 20:19
You'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support
Or advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 01-12-2020 20:21
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on 15-12-2020 11:26
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on 31-12-2020 01:52
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on 31-12-2020 01:52
Anyone recieved thier iPad yet? Still waiting on mine 5 weeks after ordering and it's pretty much ruined Christmas, watching someone open all the accessories for thier new iPad but no iPad to use them with!!!!
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on 02-01-2021 16:52
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on 02-01-2021 16:52
Just a quick one after emails with the CEO team apparently stock is due next week but I won't hold my breath!!
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on 02-01-2021 18:39
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on 02-01-2021 18:39
It depends on China being able to get them here and the lorries having the freedom to transport them.
Covid and Brexit isn't a good combination...
Veritas Numquam Perit
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on 02-01-2021 18:41
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on 02-01-2021 18:41
Apparently its stock that was supposed to be due on Christmas Eve I did ask well what about the stock that arrived before that as I was due delivery before Christmas Eve but we'll see what happens.

