iPad order

[CMK]

I ordered 2 iPad Pro’s on the 24th November, showing for next day delivery, got a text a few days later saying they are delayed, now showing in the shop as 6 weeks for delivery, will I see mine before Christmas ????

[I_Want_My_iPad]

My order has now been processed and is on it's way variant is iPad Pro 12.9 2020 Space Grey 128gb was ordered on 25th November

[Cleoriff]

Good news @I_Want_My_iPad 

[jonsie]

Good news @I_Want_My_iPad , enjoy

[trying_to_wait]

I ordered 3 days later than you but nothing as of yet!

[Cleoriff]

@trying_to_wait 

You'll need to call O2.

Numbers here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

[AC21]

Hey
I am also waiting for the same order from last 6 weeks , called them today they are still saying it will take more than 6 weeks . how did you get that ? have you contacted them ? what should i do please guide
Thank you

[Cleoriff]

The problem is Christmas, learning from home and Covid @AC21 

100's of people wanted them for Christmas. Due to Covid, China could not produce enough to meet demand and if you add to that the amount of schools closed and learning from home, you can see why demand is exceeding supply.

[I_Want_My_iPad]

What date did you order? What variant of the iPad did you order? It’ll all depend where in the back log queue you are and what stock of your variant arrives from Apple.

I did email the CEO of o2 UK yes I know the email was dealt with by the CEO but it was dealt with by a specialist complaints team.