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AM929292 · ‎04-04-2024

Bought new iPhone from O2 on 1st April

Gave PAC code in store (from EE). Port confirmed via text on the 3rd April at 5:30pm.

Able to text on my number from this phone but not iMessage. Says activation unsuccessful.

Tried so far:

turned phone off and on.

imessage and FaceTime off, turn phone off and on then turn iMessage and FaceTime back on.

MI5 · ‎04-04-2024

@AM929292

Try resetting your network settings but it has been known to take a week or so for the number to update on Apples servers.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

AM929292 · ‎04-04-2024

Tried resetting network settings but no luck.

Really need this sorted for work.

MI5 · ‎04-04-2024

Unfortunately it's just gonna take time @AM929292

It will come online when your number is updated on all servers - not something that anyone can influence.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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