iMessage

[Claz17]

I have recently ported my number to O2 on a pay monthly sim only and I am unable to activate iMessage. I have tried everything, factory reset, network reset, sim swap plus all the other recommended setting checks. O2 customer service are worse that useless can’t anyone help? 

[MI5]

@Claz17 

I've had a quick Google and it looks like it's now set by the network carrier file so I would connect the phone to a laptop running iTunes and see if you can update yours. 

[Breanna]

Hi @Claz17 were you able to get this sorted?

[Claz17]

Hi Breanna after much hair pulling and the great staff at O2 shop finally got it fixed by helping hands by disconnecting and reconnecting line 🫣 was fixed in 30mons once you speak to the right people! Thanks for you suggestions 😀

[Breanna]

Hey @Claz17 that's great to hear!

[Liam-G]

I'm still having this issue

[pgn]

As per my update on your other thread @Liam-G - https://community.o2.co.uk/t5/Pay-Monthly/not-receiving-certain-texts-such-as-verification-codes-2-f...

Good luck!