data usage

[Anonymous]

I have used up data allowance this month on my phone, 3 times in the past week; I've switched everything off (inc wifi), and never use it to stream movies/Netflix etc; presume I've left something open but don't know what

[MI5]

You'll need to check in the phones settings menu and see what is using the most of your data.

[Anonymous · Accepted solution]

Double press the Home button to see what apps are open & then close them, turn off background app refresh In settings, look in your usage, that may tell you something 

[jonsie]

Have you downloaded any new apps that coincide with your high usage? 

[MI5]

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@Anonymous wrote:

I've switched everything off (inc wifi), 

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I've just noticed this line in your post.

Turning off wifi will force apps to use mobile data so that would certainly explain high usage of your data allowance.

[Anonymous]

Mobile data kicks in if there is no wifi signal, so you could be using data to update apps in the background .

i think we are getting somewhere with this now 

[jonsie]

Ok ....turn on wifi but switch off mobile/cellular data when connected to wifi.