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changing over numbers

jodied18
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so i’m completely new to o2 and i’ve recently ordered a phone for my mum and she wants to keep the number she already has on giffgaff. when i fill out the keep my number form whose details do i put in? would it be my own but just with the number as my mums or do all the details in that form including email need to be my mums?
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Cleoriff
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Ah now that's a bit different @jodied18

If all details are already in your name then you shouldn't change it.

Who pays for contract is irrelevant. I pay for my grandsons but he handles everything else himself via My O2 etc. 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
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@jodied18 

All details including to number you need to change to should be your mums.

Veritas Numquam Perit

Girl in a jacket
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jodied18
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so would this work on the keep my number form despite the phone being in my name with my email? sorry for all the questions i just want to make sure i don’t mess it up for her
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Cleoriff
Level 94: Supreme
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Registered:

Ah now that's a bit different @jodied18

If all details are already in your name then you shouldn't change it.

Who pays for contract is irrelevant. I pay for my grandsons but he handles everything else himself via My O2 etc. 

Veritas Numquam Perit

Girl in a jacket
Message 4 of 4
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