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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 8888 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 378949 Views
  • 4 replies
  • 0 kudos

Resolved! Wi-Fi calling

I can’t seem to enable Wi-Fi calling on my phone. My phone does support it as I’ve had it on before on my old sim however on the new sim it is not working! My phone tells me to enable Wi-Fi calling contact o2 and sends me to the website which is not ...

Ld93 by Level 1: Joiner
  • 810 Views
  • 2 replies
  • 0 kudos

Resolved! Refund

i was trying to purchase iphone on plan but after deduction of the initial amount, O2 asked for a deposit which was very high .. so i stopped and didn't ordered. However, the amount deducted from my account is not being refunded to me still - any lea...

Sheeraz by Level 1: Joiner
  • 600 Views
  • 1 replies
  • 0 kudos

Resolved! Scam

I think I am reviving scam text messages from O2

Kiren by Level 1: Joiner
  • 617 Views
  • 1 replies
  • 0 kudos

Resolved! iPhone not allowed

So I got a contract under my ex partners name and we don’t talk anymore, my phone is saying iPhone not allowed is there any other way of resolving this as she’s wont do it.

Soel by Level 1: Joiner
  • 755 Views
  • 1 replies
  • 0 kudos

Resolved! Sim

Hello, I updated my phone today to a sim only contract to lower my bill but I have kept the same phone. I have got home and my phone won’t let me ring anyone or anyone ring me. Can you help please

Resolved! Unlock iPhone to use with other provider

Hi, I have iPhone 8 which is locked with O2 Sim. Now, when I put request from My account - Unlock device I got response from O2 referral team that provided IMEI is already unlatched. Does that mean I can use this handset in any other country with the...

Apple private relay

Can’t seem to see the options mentioned on Apple’s guide to Private Relay under the setting for Mobile data for O2. Am I missing sonmething?

Meadian by Level 1: Joiner
  • 1640 Views
  • 5 replies
  • 0 kudos

Resolved! Airpods

Does anyone know how I am able to pay off my airpods on my contract as I only have £23.77 left. I am unable to see how to pay the final payment to settle the bill

Resolved! Apple watch device only

Can anyone help I've a a only and my own phone I paid in full for. I want to tale out the apple watch offer deviceinly£12.99 but doesn't give that option as you need to include the sim at £5 my current sim is an e sim so works on phone and a watch. I...

Puddl-80 by Level 1: Joiner
  • 411 Views
  • 1 replies
  • 0 kudos