My iPhone 12 died!

[VH]

Bizarre... It froze then went blank. When I pressed the buttons to turn it off to restart it... It vibrated like an incoming call and then made a couple of loud siren noises! I've charged it overnight and it's still a cold black screen!... Can't find the IMEI as I can't turn the phone on.

Any ideas of the way forward?

I pay for the phone and the monthly plan which is £70+.

All my business contact numbers are on the phone! I've got an old iPhone8 that I'm currently using as an emergency.

[Cleoriff · Accepted solution]

@VH 

I would give Apple a call first and see if they can offer any help.

https://www.apple.com/uk/retail/geniusbar/ 

A few fixes here in this article.

https://smallbusiness.chron.com/wrong-iphone-screen-goes-black-stays-like-that-76889.html 

[MI5]

@VH 

The IMEI is printed on the sim tray.

[VH]

Excellent... many thanks 🙏🏻