Apple
Get help with your iPhone or iPad from other community members.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 727740 Views
  • 4 replies
  • 0 kudos

Device Plan

I have just received my new IPhone 13, and I cannot make calls, and I also cannot send text messages, but I can receive both. I using the same number as on my old phone. When I check Mobile Date under settings, then I can see that the new phone is as...

Ulrik by Level 1: Joiner
  • 880 Views
  • 1 replies
  • 0 kudos

Resolved! Airtime plan up

Does the mean I can switch to a sim only deal?

Emma171 by Level 1: Joiner
  • 750 Views
  • 1 replies
  • 0 kudos

Resolved! Order still being processed

Hi, I placed an order for a new phone on the 1st April to pay monthly. I haven’t heard anything since and says it’s still processing, can anyone help please? Thank you in advance!

RL85 by Level 1: Joiner
  • 1152 Views
  • 1 replies
  • 0 kudos

Resolved! Bolt on

I can’t cancel a bolt on. There is no option to cancel this and it rolls over every month

Matt23 by Level 1: Joiner
  • 856 Views
  • 1 replies
  • 0 kudos

Resolved! New iPad order - delivery more than 4 weeks

Hi everyonei ordered an IPad Air. It said delivery will be more than 4 weeks. I received all my credit and finance paperwork but nothing regarding the delivery or order. Is that because it is out of stock? When I phone support they can’t help me as I...

ClaireM31 by Level 1: Joiner
  • 1229 Views
  • 1 replies
  • 0 kudos

Resolved! Watch data plan free trial

Hi, I was wondering if o2 offers a free trial for apple watch data plan? Thanks

jq8787 by Level 1: Joiner
  • 667 Views
  • 1 replies
  • 0 kudos

Resolved! Keep phone number

Got new phone iPhone 12 got 5g sim but want to keep old  number 

Ste11 by Level 1: Joiner
  • 888 Views
  • 1 replies
  • 0 kudos

Resolved! amazon music

I did not agree to amazon music but have been charged for it 

Teresa4 by Level 1: Joiner
  • 972 Views
  • 1 replies
  • 0 kudos

Resolved! Waiting For A Refund

Hi, I sent a refund request roughly 2 weeks ago for an Apple Watch Charger. I still have not receivedany communication that my refund has been processed or that the parcel was received. It was sent usingthe instructions given to me in store. could so...

CLM18 by Level 1: Joiner
  • 992 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch and iPhone using different numbers / wont work if phone is off

Hi, I have a very strange issue. my daughters iPhone and apple watch se (brand new 22MY) are additional contracts on my account. However it appears her iPhone and watch are using different numbers. Also the watch will not accept calls / texts if the ...