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Forum Posts

Apple Watch Cellular

So i've recently changed to O2 because it supports the cellular feature on the apple watch. However, when i try to set it up on mobile data it comes up saying 'Your O2 account is not eligible to enable mobile data on your apple watch' Does anyone kno...

ta4 by Level 1: Joiner
  • 1029 Views
  • 8 replies
  • 0 kudos

Resolved! Apple Watch "cannot connect to mobile data" issue

Hi, so I have an apple watch series 5, it arrived yesterday and it setup fine, paired fine, but I cant connect mobile data to it, which I'm paying for. I have a sim with my iphone XR that is with o2 and the watch was brought with cellular from o2 wit...

Problem with phone

Good Morning i have a problem , i take iPhone 11 pro max And camera stop working on my phone

Majka1996 by Level 1: Joiner
  • 182 Views
  • 2 replies
  • 0 kudos

Data Plan - Apple Watch

I have got a new Watch (Apple 5 Series). Through set up and after set up it says that I am not eligible for data plan and to contact O2. I've spoken with 2 gurus now and followed all the steps, the sim has evn been reset but nothing. The watch and ph...

Lucy4 by Level 1: Joiner
  • 657 Views
  • 9 replies
  • 0 kudos

Faulty AirPods on Delivery

Hello - i recently ordered some Air Pod Pro's which seem to be faulty and not working correctly - ive had them for less than a week and have contacted Apple regarding this - after waiting and spending about an hour on the phone troubleshooting them t...

Jay94 by Level 1: Joiner
  • 173 Views
  • 1 replies
  • 0 kudos

No caller ID

I keep getting calls at 3 in the morning from a no caller ID, driving me crazy because it keeps waking me up and I need my sleep for work. I can’t just put my phone on silent because its also my alarm. It won’t let me block them and I can’t get in to...

Amy10 by Level 1: Joiner
  • 447 Views
  • 2 replies
  • 0 kudos

Mobile internet not working

Hi, my mobile internet is not working and hasn’t for a while. I think it might have been since I got a new second hand phone (i phone SE) a few months ago. I hadn’t really noticed till recently because of lockdown I’ve mostly been home and using the ...

SarahVN by Level 1: Joiner
  • 510 Views
  • 6 replies
  • 0 kudos

iPhone SE 2020 - poorer mobile data signal

Hi, I recently upgraded from a dropped multiple times iPhone 6 to the new SE 2020. I am admittedly in a relatively poor reception area anyway, but my reception for 3G and 4G is noticeably worse than with my beat up 6, where I was imagining I would ge...

Lmcp by Level 1: Joiner
  • 244 Views
  • 3 replies
  • 0 kudos

Resolved! how to get replacement for phone still in warranty

Hi my iphone is in warranty but is heating up repeatedly- tried everything advised by O2 as well as Apple. I have taken sim card out and put it in an older version of iphone (this version is now recognised as my mobile by the systems)Anyone knows how...

MY1 by Level 1: Joiner
  • 139 Views
  • 1 replies
  • 0 kudos