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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9079 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382239 Views
  • 4 replies
  • 0 kudos

Apple watch data plan problem

Hi I today going to o2 store bring my iphone and apple watch so team help me try fixed problem because my apple watch dont can connect to my o2 data plan airtime so everthing checked and team say maybe this problem apple watch 7 series I buy from app...

zen1a by Level 1: Joiner
  • 1225 Views
  • 3 replies
  • 0 kudos

Resolved! Delivery

My Apple Watch is due to arrive Saturday 9th April, I paid extra delivery for this. Dpd tracking says it will be delivered Monday… not happy about having paid for next day delivery and then wait over the weekend

Annababa by Level 1: Joiner
  • 577 Views
  • 1 replies
  • 0 kudos

Resolved! Voicemail on Iphone 8

My phone has stopped sending unanswered calls to voicemail. I have tried resetting with no success

jane16 by Level 1: Joiner
  • 581 Views
  • 1 replies
  • 0 kudos

Resolved! Change number watch using?

Quick question if someone has a number and an apple watch linked to it, but then ports in a different number to their main line will the watch just automatically use that number or do you need to do something to update?

Device Plan

I have just received my new IPhone 13, and I cannot make calls, and I also cannot send text messages, but I can receive both. I using the same number as on my old phone. When I check Mobile Date under settings, then I can see that the new phone is as...

Ulrik by Level 1: Joiner
  • 541 Views
  • 1 replies
  • 0 kudos

Resolved! Airtime plan up

Does the mean I can switch to a sim only deal?

Emma171 by Level 1: Joiner
  • 484 Views
  • 1 replies
  • 0 kudos

Resolved! Order still being processed

Hi, I placed an order for a new phone on the 1st April to pay monthly. I haven’t heard anything since and says it’s still processing, can anyone help please? Thank you in advance!

RL85 by Level 1: Joiner
  • 894 Views
  • 1 replies
  • 0 kudos

Resolved! Bolt on

I can’t cancel a bolt on. There is no option to cancel this and it rolls over every month

Matt23 by Level 1: Joiner
  • 538 Views
  • 1 replies
  • 0 kudos

Resolved! New iPad order - delivery more than 4 weeks

Hi everyonei ordered an IPad Air. It said delivery will be more than 4 weeks. I received all my credit and finance paperwork but nothing regarding the delivery or order. Is that because it is out of stock? When I phone support they can’t help me as I...

ClaireM31 by Level 1: Joiner
  • 819 Views
  • 1 replies
  • 0 kudos

Resolved! Watch data plan free trial

Hi, I was wondering if o2 offers a free trial for apple watch data plan? Thanks

jq8787 by Level 1: Joiner
  • 451 Views
  • 1 replies
  • 0 kudos