Solved: Iphone 8 apps not working on network

kay_1 · ‎01-07-2022

Helllo,

I downloaded a app called Documents by Readdle and accidentally pressed on the vpn within the app. I deleted the app off the phone but i think it has changed some settings within the network options on phone.

When i am connected to WIFI then everything is working.

When i am connected to network then i cannot use youtube, or even connect to the app store or o2 prioirty.

Please help

MI5 · ‎01-07-2022

@kay_1

Settings >General >VPN and check it's off or not connected.

Then check Settings >Mobile Data and scroll down to make sure all apps are allowed data access.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎01-07-2022

@kay_1

Settings >General >VPN and check it's off or not connected.

Then check Settings >Mobile Data and scroll down to make sure all apps are allowed data access.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Iphone 8 apps not working on network

Delivery

Transfer sim to new phone

voicemail notification

Apple Watch with cellular and iPhone upgrades

Data Plan