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Iphone 8 apps not working on network

kay_1
Level 1: Joiner
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Helllo, 

I downloaded a app called Documents by Readdle and accidentally pressed on the vpn within the app. I deleted the app off the phone but i think it has changed some settings within the network options on phone.

When i am connected to WIFI then everything is working.

When i am connected to network then i cannot use youtube, or even connect to the app store or o2 prioirty.

Please help

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MI5
Level 94: Supreme
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Registered:

@kay_1 

Settings >General >VPN and check it's off or not connected.

Then check Settings >Mobile Data and scroll down to make sure all apps are allowed data access.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 128256 Posts
  • 614 Topics
  • 22542 Solutions
Registered:

@kay_1 

Settings >General >VPN and check it's off or not connected.

Then check Settings >Mobile Data and scroll down to make sure all apps are allowed data access.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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