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New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9071 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382215 Views
  • 4 replies
  • 0 kudos

Resolved! Watch data not working

I purchased a new Apple phone, and paired my watch, but on the watch I had erased it, and now I can’t connect to my data plan, and get error code 14, the watch is paired ok and works with Bluetooth and Wi-Fi, it’s just my watch data plan I can’t conn...

Andy79 by Level 1: Joiner
  • 602 Views
  • 1 replies
  • 0 kudos

Resolved! Can I refund accessories

Pre ordered the new iPhone 14 Pro. Bought the charger and wire as an extra not realising you get a wire included already. Am I able to refund the wire? If so how do I go about doing it? Or can I cancel the accessory order before delivery due on Frida...

Bryan_89 by Level 1: Joiner
  • 1327 Views
  • 5 replies
  • 0 kudos

Resolved! E-sim from iPhone to iPhone: quick/easy?

How easy is it currently to move an O2 e-sim from an iPhone to another iPhone? Is it quicker/easier to move the e-sim back onto a p-sim, then move it to the new iPhone, then move it back from p-sim to e-sim? I seem to remember that moving your e-sim ...

jimthing0 by Level 8: Talented
  • 6507 Views
  • 19 replies
  • 0 kudos

Resolved! Apple Watch Ultra.

Hi.  Has the Apple Watch Ultra been removed from o2? 

McFarTech by Level 1: Joiner
  • 1084 Views
  • 3 replies
  • 0 kudos

Resolved! Order

I ordered the iPhone 14 last week, and i chose click and collect. Is there any way to change my order to delivery?

Apple22 by Level 1: Joiner
  • 597 Views
  • 1 replies
  • 0 kudos

Resolved! Orders

What time we expecting delivery for iPhone pro max details/emails today ?

Cdoc22 by Level 1: Joiner
  • 873 Views
  • 3 replies
  • 0 kudos

Resolved! Moving SIM-only account to new unlocked iPhone

I have an iPhone 11 Pro, bought unlocked directly from Apple. I have an O2 SIM-only contract. I have bought a new unlocked iPhone 14 Pro from the Apple store. Can I simply take the existing O2 SIM card out of my old phone and use it immediately in th...

Scottivo by Level 1: Joiner
  • 1692 Views
  • 3 replies
  • 0 kudos

Resolved! iPhone 14 Pro (Pre Order)

Hi, Ordered the 14 Pro for launch day, does anyone know when they get dispatched. Will it be late today to come tomorrow or will it be tomorrow to come Friday? Do pre-orders usually arrive early on delivery day and what courier does O2 use? I live in...

Iphone 14 Po Max (Pre-order)

Hi all - I pre-ordered my new phone on 9th Sept and was wondering whether anyone had received notification yet that their oder has been shipped? How likely is it that I'll receive my device on launch day (16th Sept)?

TBrown by Level 1: Joiner
  • 1810 Views
  • 4 replies
  • 0 kudos

Resolved! Apple watch ultra

I have just ordered the new apple watch ultra cellular/GPS, but do i need a separate contract to use it or will it work from my current phone contract, Thanks