Apple
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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
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  • 4 replies
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eSIM switching

I have just upgraded to an eSim Pay monthly with O2 and my UK number. I also have a US eSim and I thought/hoped that both would be active at the same time. But when I swich one on the other switches off. Is this how thwy are supposed to work. I wante...

Gally02 by Level 1: Joiner
  • 585 Views
  • 3 replies
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Resolved! A order that is still pending

Hallo I recently order a upgrade for me phoneon Monday and the payment is still pendingis there anything you can do to help me out

Bs2809 by Level 1: Joiner
  • 389 Views
  • 1 replies
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Resolved! Selling my iphone but I forgot to unlock it first!!

I've done a stupid thing. After getting a new iPhone I listed my old one on FB marketplace.....but I forgot to unlock it first. I am not sure what to do as the phone has been reset to factory settings. I went to 02 and listed the IME number but this ...

GaryW by Level 1: Joiner
  • 1492 Views
  • 7 replies
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Resolved! sim switchover

Was looking for webchat, but doesn't seem easy to find on O2.Does anyone know what the next step is when the sim swap request has been made; has been acknowledged by O2, but 6 hours later you can still not make a call from your phone?The automated O2...

shen by Level 1: Joiner
  • 390 Views
  • 1 replies
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blocking

0843 

Rodney by Level 1: Joiner
  • 274 Views
  • 1 replies
  • 0 kudos

Resolved! Wi-Fi calling

I can’t seem to enable Wi-Fi calling on my phone. My phone does support it as I’ve had it on before on my old sim however on the new sim it is not working! My phone tells me to enable Wi-Fi calling contact o2 and sends me to the website which is not ...

Ld93 by Level 1: Joiner
  • 665 Views
  • 2 replies
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Resolved! Refund

i was trying to purchase iphone on plan but after deduction of the initial amount, O2 asked for a deposit which was very high .. so i stopped and didn't ordered. However, the amount deducted from my account is not being refunded to me still - any lea...

Sheeraz by Level 1: Joiner
  • 451 Views
  • 1 replies
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Resolved! Scam

I think I am reviving scam text messages from O2

Kiren by Level 1: Joiner
  • 491 Views
  • 1 replies
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Resolved! iPhone not allowed

So I got a contract under my ex partners name and we don’t talk anymore, my phone is saying iPhone not allowed is there any other way of resolving this as she’s wont do it.

Soel by Level 1: Joiner
  • 597 Views
  • 1 replies
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Resolved! Sim

Hello, I updated my phone today to a sim only contract to lower my bill but I have kept the same phone. I have got home and my phone won’t let me ring anyone or anyone ring me. Can you help please