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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9090 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382264 Views
  • 4 replies
  • 0 kudos

email Settings for iPad

I have used my iPAD (via wifi networks) for several months without many problems. Occasionally, I have problems sending emails and wonder if this is to do with the SMTP settings (smtp.ntlworld.com - my primary server) in the email account settings on...

Anonymous by Not applicable
  • 5885 Views
  • 6 replies
  • 0 kudos

Resolved! No 3g on iphone 4s

I can use my phone normally..calls, text and it connects to wifi at home and at work, but it has absolutely no 3G at all. The APN is set to idata.o2.co.uk

Anonymous by Not applicable
  • 11390 Views
  • 6 replies
  • 0 kudos

Resolved! "the internet connection appears to be offline / could not activate mobile data network"

Heya, Just changed to the O2 simplicity 300 12 month contract from a pre-existing 18 month contract, with this "the all rounder data 500mb" bolt on, which is active apparently, but the only way I'm able to do things on me phone (data-wise) is via my ...

Anonymous by Not applicable
  • 15583 Views
  • 6 replies
  • 0 kudos

iPhone 4S or iPhone 5 ios5 or ios 6 call failed

So this issue has happned on both my iPhone 4s and now on the iPhone 5 offten get call failed even though there is a full signal at the time happens ever day accross London Bridge and at random differant numbers called and i have had phone and sim ca...

Anonymous by Not applicable
  • 4831 Views
  • 4 replies
  • 0 kudos

Resolved! Iphone 4 unlocking

Hi I sent a request to o2 for my iphone 4 to be unlocked on 1ct oct 2012, and had no txt yet stating it has been done, please can someone check the status please: - edited, personal details -

Anonymous by Not applicable
  • 2373 Views
  • 2 replies
  • 0 kudos

Resolved! iPhone 5 Sim Swap Question

My iPhone 5 is being delivered by Apple today (at last!). I am on PAYG and will be swapping my sim from my current 3G phone. My question is: should I swap the sim over and put the nano sim in the iPhone 5 before turning it on for the first time, or c...

Anonymous by Not applicable
  • 2902 Views
  • 3 replies
  • 0 kudos

Resolved! Siri not working at work

HiSiri works well on my wifi at home but when I connect to my work wifi it does not work. Can anyone advise me of any settings to change?Thank you

Anonymous by Not applicable
  • 2999 Views
  • 6 replies
  • 0 kudos

iPhone 4S data usage

Hey, I recently got a iPhone 4S with 1gb data on O2. With using the myo2 app I appear to have used 50mb of data within a few hours. I have not watched any videos, just used Facebook and twitter etc. This can't be right surely?

Anonymous by Not applicable
  • 3109 Views
  • 6 replies
  • 0 kudos

Resolved! iPhone 5 Out of Stock

So I see the iPhone 5 is out of stock on both o2 and Carphone Warehouse. Ordered mine on October 4th on the phone and was told 3 week wait till despatch, with one week delivery time. The customer service representative on the phone also told me that ...

Anonymous by Not applicable
  • 5826 Views
  • 6 replies
  • 0 kudos

Resolved! o2 mms instead of sms in group text

Hi All I use an app called 'Group Text' to send multiple sms texts BUT O2 is charging them as MMS (media). The developer says its not their app, apple says its not their software.. Is anyone else having this problem? PS i recently changed from contra...

Anonymous by Not applicable
  • 4308 Views
  • 11 replies
  • 0 kudos