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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 8690 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 377009 Views
  • 4 replies
  • 0 kudos

Resolved! Cancellation and Refund

If my other half was to purcahse the Gold handset elsewhere how long would it take for the o2 to refund the money that she originally paid for the contract 5S ?? Just been speaking to o2 and they say the Golds are still out of Stock and they have no ...

Leebroath by Level 3: Thinker
  • 3673 Views
  • 4 replies
  • 0 kudos

Disable 3G Option removed in carrier update

Hi, As i'm sure others have noticed, the option to disable 3G for iphone has recently been / being removed via a carrier update. This was obtainted for me through itunes. I cannot stress how incredibly annoying this is. Everywhere i go i have dreadfu...

Anonymous by Not applicable
  • 9926 Views
  • 30 replies
  • 1 kudos

Resolved! iPhone 5s: LTE or 4G reception icon

Hello everyone, Could anybody confirm which icon should be displayed by the reception bar (dots) if we are under O2's 4G LTE Network? Is it 4G or is it LTE? The reason I am asking is because in the US with t-mobile LTE is displayed when the phone is ...

Anonymous by Not applicable
  • 12220 Views
  • 14 replies
  • 0 kudos

Resolved! Disabling 3g on iphone 5s ??

Hi all, On previous iphone's I had the option to turn off 3g - now I only have a 'disable 4g' option. My tariff doesn't include 4g so not fully sure why i'd even have this option. Reason for wanting to switch off 3g is to stop the phone constantly se...

Anonymous by Not applicable
  • 15194 Views
  • 10 replies
  • 0 kudos

New iPhone 5s users check for malfunctioning sensors

There are numerous articles about the iPhone 5s sensors giving significantly inaccurate values. If you receive a new iPhone 5s can you check your sensors and also note when you got your iPhone (newer batches of phones may have hardware fixes implemen...

Anonymous by Not applicable
  • 2355 Views
  • 2 replies
  • 0 kudos

Resolved! iMessage on IOS 7 not working over cellular network

Good afternoon everyone. I have a problem with iMessage on IOS 7 that, as far as I'm aware, only started in the past few days (possibly since the recent 7.02 update). I think it's slightly different to all the other problems described on here and I'v...

Anonymous by Not applicable
  • 9271 Views
  • 22 replies
  • 0 kudos

IOS7 Differences

After updating my IP4 to ios7 i compared it against another two identical phones ( ip4 16gb ) and found quite a few differences in the settings menu,for instance mine has a "Mobile Data " tab but my sons has "Cell Data " while mine has a VPN tab his ...

Anonymous by Not applicable
  • 3725 Views
  • 6 replies
  • 0 kudos

Unable to activate i-message or face time due to network connection

Hi i hope someone can help me. I have an iphone 5s on ios 7 and i am unable to activate my imessage or face time with the itunes sign in as it says to check my network settings but i am using wi fi as opposed to 3g. I just keep getting error messages...

Anonymous by Not applicable
  • 2579 Views
  • 1 replies
  • 0 kudos

Resolved! O2 can't unlock my iPhone 4S

I got a replacement iPhone 4S from the apple store when my O2 supplied iPhone 4S broke.I've now upgraded to an iPhone 5s and requested that the 4s be unlocked to use on a different network via the online form but heard nothing after a couple of weeks...

Anonymous by Not applicable
  • 5917 Views
  • 6 replies
  • 0 kudos

Pictures and Messaging

I can't seem to send pictures from my iphone 4 on iOS 7. When you try it send it the bar goes about 9/10th of the full way but it just seems to stick. You don't get an error message it just stays there.

Anonymous by Not applicable
  • 4531 Views
  • 6 replies
  • 0 kudos