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New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9208 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382585 Views
  • 4 replies
  • 0 kudos

Data usage

Can anyone help I seem to be sailing through my data allowance. and don't know why I'veturned off all the notification for apps and location. I only go on facebook but not a lot perhaps 3 times a day for about 10 mins. I don't down load anything! I p...

Anonymous by Not applicable
  • 8562 Views
  • 10 replies
  • 0 kudos

Resolved! Anyone else noticed 4G signal in Newcastle upon Tyne?

Today I noticed the 4G logo on my phone a couple of times. Ran Speedtest and was getting 20mb download.It only pops up here and there, then reverts to 3G. I presume they're testing the signal or something.Anyone else seen this?

Shish by Level 2: Apprentice
  • 5154 Views
  • 7 replies
  • 0 kudos

Resolved! Error MSG using iPhone app.

Hi, I recently took out an O2 contract and set up my account online. I also downloaded the iPhone app. I have recently transferred my old number across and that is now active. When logging on to the website to access my account, it works perfectly, h...

Anonymous by Not applicable
  • 4430 Views
  • 2 replies
  • 0 kudos

Resolved! Updated to ios 7.0.2 now no 3g!

I updated my iphone 4 to ios 7.0.2 today and now my 3g doesn't work. Its nothing to do with the network as I've been in touch with o2 and they said everything is fine that end. When I try to go online it says 'you are not subscribed to a mobile data ...

Anonymous by Not applicable
  • 8040 Views
  • 9 replies
  • 0 kudos

Resolved! Oldie having problems sending picture messages :)

Unfortunately, over the age when technology comes easily :s I was given a second hand Iphone 3gs which to be honest I dont use for much other than calls/texts/camera/pic messaging. When I first got it I could send and receive pics. Then I stopped bei...

Anonymous by Not applicable
  • 5260 Views
  • 16 replies
  • 0 kudos

Resolved! iPhone Gold 64GB stock check

I just spoke to Shaun on Chat and I asked him to do a stock check of the Gold 64GB iPhone 5S handsetsHe returned to state: we have them in stock but the delivery is 3-6 weeksMy question is, if he states that they are in STOCK, why on earth is it taki...

Leebroath by Level 3: Thinker
  • 4481 Views
  • 6 replies
  • 0 kudos

Changing a ringtone

Since the upgrade my husband's phone will not change the ringtone for New Mail. We have tried several times. It shows the new ringtone as active, but the old ringtone still rings? Anyone else had this problem?

Anonymous by Not applicable
  • 2946 Views
  • 1 replies
  • 0 kudos

Resolved! 2 iphones receiving the same text message together??

My daughter and I both have iphones. She has my old one and I have a new one since last Thursday. When I send her a text message I get it in my inbox too. Its like I send it to her number and my own?? When she adds a contact on her phone I get it too...

Anonymous by Not applicable
  • 36012 Views
  • 5 replies
  • 0 kudos

Resolved! IPHONE UNLOCK PHONE FROM O2

I HAVE NOW GOT 5s AND WOULD LIKE MY WIFE TO HAVE MY 4s, HOW DO I UNLOCK THE 4s TO TAKE VODAPHONE SIM. I KNOW THAT I NEED TO GO TO O2 WEB PAGE TO DO THIS AND FILL IN FORM, THEY ASK FOR MOBILE NUMBER, WILL THIS CLEAR MY NEW IPHONE ALSO

Anonymous by Not applicable
  • 2822 Views
  • 2 replies
  • 0 kudos