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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 7614 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 364612 Views
  • 4 replies
  • 0 kudos

Resolved! Not receiving missed call

Hi, could anyone help with issue I have where I do not receive missed call notifications if I am on the phone. If I am on a call and receive another call it automatically declines the call instead of giving me the option to put the call on hold or en...

Anonymous by Not applicable
  • 1040 Views
  • 1 replies
  • 0 kudos

Resolved! Contarct

Hi I’ve had a email to say I’ve been accepted and to log in to see what to do next but when I log in I don’t see anything? I’ve paid £30 upfront cost what happens now ?

Ells19 by Level 1: Joiner
  • 379 Views
  • 1 replies
  • 0 kudos

Resolved! iphone 3g needs to be unlocked

i have an iphone 3g that i want to be unlocked however it is second hand and i do not own an o2 sim card but its locked to o2 i dont really know what to do any help?

apple watch on another network

Hey all, I'm looking to get an Apple Watch for my wife, I understand you can use it on another network, but you don't get cellular which is fine, but if it is wifi/bluetooth only, NOTHING from my phone will go to my wifes watch or phone? thanksRyan

Resolved! Help

I have got spend cap set at £0. Yet it still buy things from ITunes instead of using my bank details set on my apple account. How can I stop this happen

Jabbashut by Level 1: Joiner
  • 589 Views
  • 2 replies
  • 0 kudos

apple watch not receiving calls

my apple watch does not receive incoming calls or messages when my iphone is turned off, but can still make outgoing calls?

Apple Watch Mobile Data Plan does not work

I have an Apple Watch Series 8 and not long ago switched to 02. The mobile data plan for my watch just does not work and keeps disconnecting. I spoke to someone at 02 support yesterday and he told me to try and reset my watch. I did that and then dis...

Sarah54 by Level 1: Joiner
  • 677 Views
  • 3 replies
  • 0 kudos

O2 miskakingly blocked IMEI but unable to unblock

Hello if anybody can help with this it would be much appreciated as it is driving me crazy. Few weeks ago fraud happend on my account and someone upgraded my account and took out an iphone 14 Pro Max to be delivered to another address that is not min...

Al_009 by Level 1: Joiner
  • 2855 Views
  • 8 replies
  • 0 kudos

Resolved! Faulty Airpod

Hi All I bought 2nd gen Apple Airpods from 02Shop in April this year and I've found that one pod is faulty and won't keep charge. I appreciate I am outside of the initial 14 and 30 day periods. What steps should I take to use any automatic warranty w...

Dugstarr by Level 1: Joiner
  • 661 Views
  • 2 replies
  • 0 kudos