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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9848 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 384445 Views
  • 4 replies
  • 0 kudos

Resolved! Cancel Apple watch

Can the call center be that dumb. OMGRang 202 this morning trying to cancel my apple watch contract that is connected to my phone contract. Simple I thought. No such luck. Said they would send me my PAC code to cancel my phone etc. I said no just can...

Colin1231 by Level 1: Joiner
  • 1589 Views
  • 3 replies
  • 0 kudos

106 error code

Trying to set up my Apple Watch with a data bundle connected to my o2 pay monthly plan, when I’m prompted to set up mobile services I get a message saying contact 02 quoting error 106, 3 calls to 02 and no solution, has anyone managed to overcome thi...

Sm401 by Level 1: Joiner
  • 2404 Views
  • 7 replies
  • 0 kudos

Apple Watch error code 14

Any one help me I have a new phone and trying to pair my watch to my phone but getting error code 414

Giving My Watch To A Friend

I have a Apple Watch that I don't use anymore but I am still paying the monthly bill. My friend said she wanted to get one for herself, so I suggested mine she just pays the monthly bill. Anyway what I am wondering is can I do this and is there anyth...

Phone blacklisted while traveling

Hey all, I’m really hoping someone here can help me or point me in the right direction.I live in the US and traveled to the UK and Switzerland earlier this year (back in June). I had service through O2 while I was in the UK, and it worked very well. ...

Apple watch error 112

Hii trying to connect my apple watch to data but when log in it shows error 112… i did reset watch few times also enabling wifi calling etc everything what is proposed. Customer service when i report never called me back… anyone here able to help ?

ozil by Level 1: Joiner
  • 1790 Views
  • 8 replies
  • 0 kudos

Resolved! Transferring Sim to another phone

I want to use move my existing SIM card into a newer iphone. When I put it into the phone it gives me two options:1. Transfer my number over bluetooth from my older phone, but it must be running at least version 16, which it isn’t.2. Use a QR code.I’...

almaca60 by Level 1: Joiner
  • 5857 Views
  • 12 replies
  • 0 kudos

Resolved! Cancel Pre-Order made in Store

Hi, I placed a pre-order on the iPhone 15 Pro Max in store, with a reservation fee of £50. I wish to cancel this pre order, I tried doing it on the online chat and my phone (202), they stated they couldn’t see the pre-order on my account to cancel it...

Iphone 15 pro

I'm an O2 client, phone number (REMOVED) If I buy Iphone 15 Pro with my existing plan paying full amount who much will this cost me?

OR by Level 1: Joiner
  • 599 Views
  • 2 replies
  • 0 kudos

Upgraded Iphone X to iphone 14

Hi, I switched over to a Esim yesterday but I can't get imessages or facetime to work, is it the sim or the phone? Has anyone else experienced this? I've switched it off and on again!

Jojo1479 by Level 1: Joiner
  • 1582 Views
  • 12 replies
  • 0 kudos