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New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

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Dave-O2 by Community Manager
  • 3241 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 338715 Views
  • 4 replies
  • 0 kudos

Code 14 Apple Watch

Hi,I got a new Apple Watch today (series 8). When setting it uo, it will not connect to my data plan. It comes up saying I need to contact fir support and state “code 14”. I have tried to get help down other avenues and not getting any support to res...

Liv31 by Level 1: Joiner
  • 1126 Views
  • 8 replies
  • 0 kudos

Resolved! Setup my old Series 5 Watch for my child, no mobile data.

Hi all. Like many of the posts here, I have upgraded my watch, and now have an older series 5 one. I reset it and then set it up for my 8 year old son on my phone under the apple family app. It is working fine, but it doesnt have mobile data. I am pa...

Jbutleruk by Level 1: Joiner
  • 1413 Views
  • 7 replies
  • 0 kudos

Resolved! Antivirus for iphone?

Hi all,I’m considering purchasing/downloading an antivirus software app to my iPhone. Does anyone use one and/or have any recommendations?Thankyou

J9el by Level 9: Fired up
  • 1269 Views
  • 3 replies
  • 0 kudos

Iphone 14 - New Esim and Sim not connecting to network

I have recently upgraded to a iphone 14 and have received a 5G esim and also a physical sim. I have transferred over my data and apps via wifi but when I have added the esim I get a message stating my network provider does not support this service. I...

Apple Watch cellular

Hi I have what appears to be a very common problem which doesn’t seem to have a solution. I have a cellular watch which goes all the way to the O2 activation screen but never completes. It says ring 202 quoting error 08 which I did after 24 hours but...

Doc68 by Level 1: Joiner
  • 1560 Views
  • 8 replies
  • 0 kudos

Apple Watch mobile data now Disappeared. Furious.

   So after a month of trying to get my mobile data issue sorted on my expensive Ultra, they fixed the issue.Unfortunately, this lasted one day at most before the mobile data plan disappeared from my watch completely (see screenshots). This left me l...

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TK2 by Level 1: Joiner
  • 1439 Views
  • 7 replies
  • 1 kudos

Mobile data for my new Apple watch

Having had a new Apple watch with cellular I changed carriers to o2. All went well with my phones but after pairing the watch it would not set up mobile data after numerous unpairing etc, I have been told by the store that I will have to wait until m...

MCE356 by Level 1: Joiner
  • 889 Views
  • 4 replies
  • 1 kudos

Resolved! USA iPhone 14 Pro use in UK

Hi there, I am planning on purchasing an iPhone 14 Pro from the USA in the next few weeks however I wanted to check that it would work with my network. I will be buying it from the Apple Store USA so it will be unlocked however, the USA version does ...

Apple Watch family share

Hi,I just bought an Apple Watch SE gen2 from o2 for my son who doesn’t own an iPhone. I was told he could use it on family share, but it turned out that on family share he couldn’t use the data plan. We were then told by o2 that this Watch needed to ...

Apple Watch ultra code 106

Hi, I can’t seem to set up mobile data on my watch. I spoke to a rep on the phone and they said they’d reset the e-sim but nothing different has happened. I’ve read on here that someone can help! Just keep getting code 106

Detvix by Level 1: Joiner
  • 1160 Views
  • 8 replies
  • 0 kudos