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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

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Dave-O2 by Community Manager
  • 8569 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 374018 Views
  • 4 replies
  • 0 kudos

Resolved! Undelivered Device

I recently upgraded and ordered a new device. My parcel status with DPD says returned to O2 as they were unable to deliver to my delivery address.

Missing2 by Level 1: Joiner
  • 531 Views
  • 2 replies
  • 0 kudos

changing handsets

Im changing handsets from an android to an apple. I know my sim pin.But can't get make calls. How do I make it all work?

lbee by Level 1: Joiner
  • 525 Views
  • 3 replies
  • 0 kudos

Mobile Data Stuck on Activating

I purchased an Apple Watch SE which arrived on Monday. I spoke to someone on Monday and again yesterday about the fact that it doesn’t recognise my mobile data plan. When I try to “set up mobile service” on app it has some variant on “oops something ...

JMF2 by Level 1: Joiner
  • 4550 Views
  • 24 replies
  • 0 kudos

Resolved! Activating eSIM

i HAVE RECEIVED MY ESIM FROMO2 - I CANNOT ACTIVATE IT ON IPHONE 14

Safak by Level 1: Joiner
  • 693 Views
  • 1 replies
  • 0 kudos

roaming and wifi don't work

Hi my daughter is in Berlin- she can not get her roaming or internet to work. All works fine in the uk.The message she gets is: ''Could not activate mobile data network'', 'you are not subscribed to a mobile data service'We went into an o2 outlet in ...

Vinny1 by Level 1: Joiner
  • 1485 Views
  • 8 replies
  • 0 kudos

Edyta

Hi, I can't connect my phone to the o2 network!!!!

Edyta2 by Level 1: Joiner
  • 506 Views
  • 3 replies
  • 0 kudos

Resolved! Apple Watch o2 customer service

So it’s been 2 weeks now that I have been given the run around by O2 . I have been polite , patient , traveled over 48 miles to go to the store twice , been on the phone for hrs told up wait 5 working days for a phone call never to materialise . Mess...

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Jyotida by Level 1: Joiner
  • 931 Views
  • 4 replies
  • 0 kudos

App apple

Hey I have some problems I need reset my account app because I don’t know why not open app with my account password and email is registered another account my app

Kostadin by Level 1: Joiner
  • 456 Views
  • 2 replies
  • 0 kudos

Resolved! Some (not all) contact names not showing in WhatsApp

Hi there,My Apple iPhone account has been moved to o2 from Virgin but now some of my contacts' names in WhatsApp are not showing - only in WhatsApp, though. I can see all the phone numbers and some of the names but not all of the names. How do I get ...

Ali_BB by Level 1: Joiner
  • 887 Views
  • 2 replies
  • 0 kudos