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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9697 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383551 Views
  • 4 replies
  • 0 kudos

Resolved! iPhone 15 plus

I’ve ordered and can’t wait to receive my device. I preordered at the time they went live so hopefully that means I’ll get it on release/ launch day !

Resolved! Order update

How to track store collection orders

SoMa07 by Level 1: Joiner
  • 617 Views
  • 1 replies
  • 0 kudos

upgrade phone

I am currently an 02 customer and am considering upgrading my phone and tariff to apple iphone 14 deal. I have been on the 02 website and looked at their current deals but i have discovered a cheaper deal from another mobile phone retailer. I was jus...

C18 by Level 1: Joiner
  • 638 Views
  • 2 replies
  • 0 kudos

Iphone XR won't switch on

Are there any other ways to contact O2 rather than having to phone them as i have tried all rebooting and nothing is working and i obviously can't phone them as my phone won't switch on. Is there an online chat (not virtual assistant) or email addres...

CMK1 by Level 1: Joiner
  • 400 Views
  • 1 replies
  • 0 kudos

Resolved! Every Incoming Call Shows No Caller ID or Unknown Caller

I received a new iPhone XR upgrade. Had to do a sim swap because the old sim didn’t work in the new phone. Now every call received shows Unknown Caller or No Caller ID, even from numbers in the contacts.Tried resetting network settings but no luck.O2...

stphnwrd by Level 1: Joiner
  • 17446 Views
  • 11 replies
  • 0 kudos

Poor battery life on new iPhone 14 pro

Hi,I have a new iPhone 14 pro since June 2023. The battery drains very quickly despite not using it very much. Is there something wrong with my phone? please advise if I can bring it to my nearest o2 store for a check. Thanks

Aa123 by Level 1: Joiner
  • 815 Views
  • 3 replies
  • 0 kudos

Apple Watch Business Alternatives

I am currently tied to o2 business for some time but I would like to get an Apple Watch with cellular. I am interested in hearing what others have done in this situation and how they are finding the process. I have so many questions that I cannot fin...

Jimbob38 by Level 1: Joiner
  • 1100 Views
  • 2 replies
  • 0 kudos

Wi-Fi calling not reconnecting after returning home

So on an iPhone 13 on iOS 16.6.1 (this happened on 16.6 and previous also), I have Wi-Fi calling enabled but if I leave the house and return it doesn't reconnect when I'm back on the Wi-Fi unless I turn on and off airplane mode then it will kick in a...

Kuribo by Level 3: Thinker
  • 1382 Views
  • 7 replies
  • 0 kudos

Live chat not available

Why is live chat not available on O2. I just keep getting sent to an utterly useless virtual assistant? Thanks

Resolved! Apple Watch pairing to your iPhone plan

I would like to buy an Apple Watch gps +cellular but want to know if it will have the same number as my iPhone?

Louisa2 by Level 1: Joiner
  • 831 Views
  • 3 replies
  • 0 kudos