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New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 10026 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 385100 Views
  • 4 replies
  • 0 kudos

Resolved! iPhone - Contract Renewal

Rather disgruntled with O2 for quite a while now. Not only was I mis-sold a phone contract but I am beginning to think that O2/Apple have a scam in operation. Maybe it is a coincidence or is it just bad luck but whenever my O2 contract is up for rene...

Anonymous by Not applicable
  • 2910 Views
  • 5 replies
  • 0 kudos

Samsung Galaxy S5 Losing Charge and Getting Hot

I've had my Samsung Galaxy S5 since July (this is my 2nd one- claimed on insurance after I had my 1st one stolen). The last few days, it's been on about 50% battery and when I've gone back to it a few hours later it's completely dead and has switched...

Catface by Level 1: Joiner
  • 7599 Views
  • 33 replies
  • 0 kudos

Resolved! iPhone 5 not ready for 4G in the UK

Hi - just found out like many others that the iPhone 5 from 02 wont work on 4G because of the banwidth of 800mhz. I bought the phone on the premise it was 4G ready about 3 months ago. Anyone else think there is customer mis-selling going on here?

Anonymous by Not applicable
  • 86982 Views
  • 36 replies
  • 2 kudos

Resolved! Iphone 5s not connecting to justhost.com

This has been driving me crazy and I have almost exhausted all avenues except this one...I recently upgraded from an iPhone 4 to iPhone 5s. I regularly use a webhosting company called justhost.com but since upgrading I am unable to login to the contr...

Anonymous by Not applicable
  • 3882 Views
  • 8 replies
  • 0 kudos

Resolved! Carrier update for iPhone 5

Can anyone tell me what models the latest O2 carrier update is available for?My mum has an iPhone 5 and her carrier is still 18.0, but mine updated to 18.1 a few days ago.I have followed the instructions here: http://www.o2.co.uk/iphone/settings but ...

gemz4the1 by Level 23: Casual Specs
  • 7232 Views
  • 12 replies
  • 0 kudos

Resolved! Moving to America for a year

Hello, in September ill be moving to america for a year and was wondering if i would be able to pause my contract for the whole time i am away? My contract ends in August so my intial plan was to upgrade to another 24-month contract, pause it for a y...

Anonymous by Not applicable
  • 3229 Views
  • 4 replies
  • 0 kudos

1800MHz 4G on iPhone 5

Hi all,For any iOS device users out there, you may have noticed a recent carrier file update. Typically these are nothing but minor updates to keep your devices running smoothly and efficiently on the network, but the most recent carrier file update ...

Chris_K by Former Staff
  • 6688 Views
  • 20 replies
  • 1 kudos

Resolved! repair

I sent a iPhone 5s in for repair three weeks it took two weeks for o2 to say they would not fix under the warrantywe were going to take it to Apple for a second opinionwe got the phone back today three weeks after it was sent away what was a networki...

Anonymous by Not applicable
  • 3736 Views
  • 8 replies
  • 0 kudos

Resolved! Transferring apps

Upgrading from I phone 5 to 5S . Can I use same sim and will I loss all my apps I am playing eg candy crush?

Anonymous by Not applicable
  • 3655 Views
  • 8 replies
  • 0 kudos