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New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9293 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382704 Views
  • 4 replies
  • 0 kudos

Resolved! Iphone 5S, Sim Not Valid

Hello! I bought my Iphone 5s from an O2 store and paid for it fully. Right now I try to put my foreign Sim card and I keep on getting this message "Sim Not Valid". What should i do?

Anonymous by Not applicable
  • 10071 Views
  • 10 replies
  • 0 kudos

Resolved! iphone 6 64GB

Hi All I am currently on 12 months sim card deal only with O2 started about 4 months ago, recently I have contacted O2 and asking if I can upgrade free of charge to O2 referesh 24 months contarct with iphone 6 64 GB. They said yes I can. I was wonder...

Anonymous by Not applicable
  • 6237 Views
  • 25 replies
  • 0 kudos

Resolved! Roaming Text Messages

I have recently found on my Monthly Bill that the number 7802000332 shows up when text messages have been sent whilst travelling abroad. I am wondering if there is a way to find out the actual phone number of the person you have text instead of this ...

Anonymous by Not applicable
  • 5773 Views
  • 8 replies
  • 0 kudos

Resolved! Iphone 6 Unlocking

Hi All, I know there have been a lot of previous posts about iPhone 6 unlocking. Here is my case, I bought iphone 6 on a 24 months O2 contract from carphone warehouse 9 months ago. I now have to travel outside the country for 9-10 months. I have offe...

Anonymous by Not applicable
  • 6554 Views
  • 54 replies
  • 0 kudos

Resolved! 4G Sim

Hi. Just got a new 4G sim for an iPhone 5 - not knowing that O2 did not support 4G on this device. Can I still use this sim to get cellular service - keep getting an error saying no network connectivity although phone shows I have 3G signal

Anonymous by Not applicable
  • 3669 Views
  • 7 replies
  • 0 kudos

iPhone Reminder for overdue bill?

For the first time ever, I received an Outlook reminder telling me to "Call back O2." I didn't remember creating this and after some brief investigation I discovered that a reminder had been added to my default iPhone Reminders list. This was synced ...

JoeH by Level 1: Joiner
  • 9725 Views
  • 54 replies
  • 0 kudos

Resolved! 4G with 4th gen iPad

I bought a 4th gen iPad when it came out in late 2012, and got a 3G sim for it (4G hadn't rolled out at that point). Last weekend, I ordered a 4G sim to replace the old one. When the sim arrived I put it in my iPad, but I wasn't getting a 4G signal. ...

Anonymous by Not applicable
  • 3833 Views
  • 9 replies
  • 0 kudos

Resolved! No phone connection

I have just returned to SE England from Ireland where I have had no phone connection on my i-Phone 4 (red circle on the icon). I now find I still have no connection at home. what has happened? I have been able to get e-mails and internet access when ...

Anonymous by Not applicable
  • 3306 Views
  • 7 replies
  • 0 kudos

Resolved! Gran Canaria

What are the changes for taking my iPhone 5S to gran canaria please. What do I need to do so I don't get a huge bill? Thank youN

Anonymous by Not applicable
  • 8344 Views
  • 11 replies
  • 0 kudos