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The internet

Anonymous
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I got a new phone a couple of days ago and my internet doesn't work outside the house... What do I do?
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jonsie
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Text ACTIVE to 2020 and save the settings sent via text. Then switch off the phone and switch back on and you should be good to go.

Settings here, just follow the steps if above doesn't work.

Connecting iPhone to Data Services

You need also to check you have idata as a bolt on in My O2 as settings will be different. Exp[lained in link.

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jonsie
Level 94: Supreme
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Registered:

Text ACTIVE to 2020 and save the settings sent via text. Then switch off the phone and switch back on and you should be good to go.

Settings here, just follow the steps if above doesn't work.

Connecting iPhone to Data Services

You need also to check you have idata as a bolt on in My O2 as settings will be different. Exp[lained in link.

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MI5
Level 94: Supreme
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Also make sure you have mobile data turned on in settings.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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