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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

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Dave-O2 by Community Manager
  • 9049 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382165 Views
  • 4 replies
  • 0 kudos

Resolved! TuGo

I cannot for the life of me enable TuGo to work on my phone. I am currently without a working business phone as it wont set up properly so i cannot contact clients and they cannot contact me. im now supposedly blocked out for 24 hours until i can acc...

Anonymous by Not applicable
  • 4620 Views
  • 5 replies
  • 0 kudos

Drowned iPhone 6

My 16 year old daughter managed to drop her three month old iPhone 6 in the loo at a party last night (gah!!!). She says it worked initially then the screen went zigzaggy & died. I've removed the sim (which was damp) and am drying the phone on a very...

Anonymous by Not applicable
  • 7007 Views
  • 25 replies
  • 0 kudos

The UnOfficial iPhone 6s FAQ Thread

1 - Will I be able to get my iphone on Refresh from anywhere else but O2NO2 - When can I pre-order my iPhone 6sSat 12th from 8.00am Pre-Orders3 - How long will it be before my iPhone arrivesFirst deliveries expected Sept 25th4 - They don't have the c...

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MI5 by Level 94: Supreme
  • 17261 Views
  • 16 replies
  • 10 kudos

Apple Music - Download Throttling

Hi there, I've been trialling Apple Music on my iPhone and spend a lot of time on the London Underground. To this end I frequently synchronise and download tracks to my phone for offline listening. When on WiFi everything works as expected. When on 4...

Anonymous by Not applicable
  • 7845 Views
  • 20 replies
  • 0 kudos

Resolved! Difficulty with 02 App

I tried to login to 02 App this evening and it would not recognise my username and password. It then said it did not have an account for my mobile number! I logged onto the website and, at first, I was able to access my account and check my bill but ...

Anonymous by Not applicable
  • 3657 Views
  • 3 replies
  • 0 kudos

Resolved! Cant change my upgrade tariff, need to cancel and re order!

Hey guys, i preordered a 6S the other day on the 3gb tariff, with insurance at 12.50. I noticed for an extra 3 quid or so i can get the 20gb tariff with free insurance and then add the loss / theft for an extra fiver. Been on to live chat this aftern...

Anonymous by Not applicable
  • 6975 Views
  • 13 replies
  • 0 kudos

Resolved! iphone 5c voicemail

after downloading ios9 a red blob has appeared on my voicemail icon, i have listened to and deleted all messages including saved messages but the icon is still there. anyone any ideas.

Anonymous by Not applicable
  • 3804 Views
  • 4 replies
  • 0 kudos

Resolved! order tracking

Hi everyone a bit of a silly question probably but here goes, i placed an orde yesterday online for the new iphone 6s, got an email to confirm but its still not showing on my account on 02? and no tracking either, is this normal?a bit concerned as th...

Anonymous by Not applicable
  • 6063 Views
  • 18 replies
  • 0 kudos

Resolved! sharing internet

how do i find out who is connecting to my phone without permission?

Anonymous by Not applicable
  • 3208 Views
  • 2 replies
  • 0 kudos