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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9076 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382235 Views
  • 4 replies
  • 0 kudos

Resolved! Sim Card

I have lost my O2 sim. I would like to order a new one with the same mobile number if possible.

Anonymous by Not applicable
  • 2996 Views
  • 3 replies
  • 0 kudos

unknown call from maldives

i had a missed call and phoned the caller back. My grand-daughter is abroad so I thought it might be from her. It was not. Was this a scam call?

Anonymous by Not applicable
  • 10850 Views
  • 6 replies
  • 0 kudos

O2 - Swapping numbers between accounts

Hi, I have a 24m PM contract on an iPhone 6 that has recently completed, and so has rolled onto the 30-day rolling contract - this contract is in my father's name. Also, under instruction from an O2 member of staff at my local O2 shop, I purchased a ...

Anonymous by Not applicable
  • 2734 Views
  • 3 replies
  • 0 kudos

Resolved! Unlocking phone

Trying to unlock my iphone 5s.In the FAQs it states that I can do this on the website via the 'My o2' section or in the 'o2 app'.I don't want to download the app and I can't seem to find where to unlock my phone on the website.Please can anyone show ...

Anonymous by Not applicable
  • 2549 Views
  • 1 replies
  • 0 kudos

O2 apple 6s

Hi I've got a replacement iPhone 6s and when I put the sim in it say Sim not supported ? Any help

Anonymous by Not applicable
  • 2764 Views
  • 8 replies
  • 0 kudos

new phone showing no service with sim card installed

hi there i lost my previous phone 2 weeks ago and i called you guys up to block my number in the previous phone. After that i ordered a new sim card which i just installed in my new phone and for some reason the phones is not getting any service. My ...

Anonymous by Not applicable
  • 2138 Views
  • 2 replies
  • 0 kudos

top up and balance

hi there, i topped up £15 on saturday 4th march and everytime i text someone it comes back telling me how much credit i have left, i dismiss that one and then more keep coming up when im not even texting or using my phone so i now have little credit ...

Anonymous by Not applicable
  • 2763 Views
  • 9 replies
  • 0 kudos

Resolved! Unlocking

Contacted O2 to get my old iPhone unlocked, was told I was going to receive a tx within 7days to let me know it's done. Over a week now & no tx. Can't get through to anyone so is there another way I can find out it's unlocked? I have no sim to try it...

Anonymous by Not applicable
  • 4741 Views
  • 9 replies
  • 0 kudos