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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 7888 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 365967 Views
  • 4 replies
  • 0 kudos

Resolved! blocking calls when i am abroad

Hello. I have recently come back off holiday and there is a charge for me receiving scam/phishing calls when abroad. How do I turn off receiving calls on my apple phone when I am abroad? Thanks.

K23 by Level 1: Joiner
  • 1008 Views
  • 5 replies
  • 0 kudos

Resolved! Apple Watch help

So my partner is an o2 customer too. If she buys an Apple Watch and pays for device and airtime, but doesn’t connect it to her phone, can I connect it to mine(also an o2 customer ) and me just buy an airtime plan for it connected to my number ?

Ruth777 by Level 1: Joiner
  • 515 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch Ultra 2 My O2 Error code 48

Have been trying to set up the mobile data on the apple watch ultra 2 and keep getting error code 48 to contact 202 can someone advise if there is something that needs to be done iPhone and watch are both up to date on software.

FabSil85 by Level 1: Joiner
  • 475 Views
  • 1 replies
  • 0 kudos

Resolved! IWatch ESim not wotkimg

Hi thereplease help. I purchased an I watch ultra 2 and the data hasn’t worked since I purchased it. 9 calls to 202. And a visit to the store. No help. my watch app has been spinning with O2 activating for 3 days. I was given a new watch and the same...

PLJ11 by Level 1: Joiner
  • 431 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch "Set Up Mobile Data" not working (Reference Code 112)

I have been trying to set up mobile data on my Apple Watch - I am following the correct instructions: 1. Open the Watch app on your iPhone and tap on ‘Mobile Data’.2. Then tap ‘Set up mobile data’. 3. You’ll be prompted to sign in with your My O2 use...

Resolved! My Apple Watch stuck on activation.

Hi. Any chance someone could help with my watch being stuck on activation after choosing data plan for it…, thank you in advance.

Jurek by Level 1: Joiner
  • 426 Views
  • 1 replies
  • 0 kudos

Resolved! Error 10 code on Apple Watch

Hi after so many phone calls to o2 been passed around even cut off at one point and still no help with getting my watch set up now have been passed to network team with a case number 5 to 7 days shocking it’s like no one knows how to fix this issue w...