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Forum Posts

Call audio not working

Right so I payed my phone bill late and got cut off. It’s now all payed up and my calls, data and text are back. Whilst it was cut off the loudspeaker option is not highlighted and I cannot press it, I also cannot hear anything and my microphone is n...

Korbs by Level 1: Joiner
  • 5 replies
  • 0 kudos

Resolved! Mocoplay text fraud

Hi everyone,I've received the following text message and wonder if anyone else has. I don't know the company and have not given out any of my details... I just hope O2 will not allow this company to charge my phone account.FreeMsg: Thank you for subs...

Anonymous by Not applicable
  • 17 replies
  • 0 kudos

Resolved! Mobile data overseas

I have an iPhone 6 Plus for about 2 years and always been on O2 with travel plan. I have never had a problem with connecting to mobile data services overseas until September last year which I received a message saying I wasn't subscribed to mobile da...

Ellie1 by Level 1: Joiner
  • 4 replies
  • 0 kudos

Resolved! Unlocking iphone

Please help! I asked for my iPhone to be unlocked 4 days ago and it’s still not done! Can anyone help? I don’t have any network at the moment so really stuck!!

Lia by Level 1: Joiner
  • 8 replies
  • 0 kudos

No service on unlocked 02 phone using O2 sim

I bought a unlocked IPhone6s previously on O2. Put a O2 payg sim and still no service after 24hrs. I checked before buying independently it was unlocked and the seller states it was unlocked. Surely if if it was O2 before the unlock shouldn’t matter ...

Boaybuoy by Level 1: Joiner
  • 6 replies
  • 0 kudos

Resolved! Use of Australian sim

Okay so here goes. In the UK I purchased an iPhone 6 from cexchange which was locked to O2. I knew that my gift gaff sim would work in it so I bought the phone. The giff gaff sim has an o2 number on it which was transferred from an iPhone 5c when I p...

Wifi underground doesn’t work on my new iphone

5 months ago I changed my iPhone and can’t connect to wifi underground, before I used to but after changing it never happened even if I spent lot of time on the phone, checking forums, resetting the settings, I’ve done all the steps but still doesn’t...

Maddie by Level 1: Joiner
  • 4 replies
  • 0 kudos

Resolved! I'm unable to use my iPhone XS Max

So I was on a call when my iPhone went black....Now its unresponsive!I'm unable to do doing anything including restart it....I have tried to use the volume keys and hold the lock key but still nothing....I have plugged the charger in but it makes no ...

Suyen by Level 1: Joiner
  • 3 replies
  • 0 kudos

My sim keeps saying that there no service

my friend gave me his old iPhone 7 because he got a upgrade but when I tried putting my giffgaff pay as you go sim in the phone which is locked to o2 it keeps coming up as there no service how can I make it so that my giffgaff sim works in the o2 loc...

Bennyboy by Level 1: Joiner
  • 5 replies
  • 0 kudos

Resolved! unlocking old phone

ive recently upgraded and want to unlock the old phone iPhone 6+, Ive tried the iTunes route but that doesnt seem to recognise the phone

spike63 by Level 1: Joiner
  • 2 replies
  • 0 kudos