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Forum Posts

Resolved! SPAM CALLS

Hi, I have started to get repetitive spam call on my iPhone XR using my O2 account. The calls appear to be from various countries but never UK. Examples are Georgia, Burkina Faso. They are happening every day. How can I block then? Ivan

Ivan by Level 1: Joiner
  • 371 Views
  • 4 replies
  • 0 kudos

Help with an unwanted phone

I bought an iPhone for my father who is 90 and deaf. I mistakenly purchased the wrong phone. I can’t get through to anyone at carphone warehouse. Spoke to someone last week who said he had to be there as he was the account holder. Travelled 40 miles ...

Kjw by Level 1: Joiner
  • 210 Views
  • 2 replies
  • 0 kudos

Resolved! Apple Watch Q

Hi, I am looking into buying an Apple Watch and wanted to know how you find out if your phone tarif covers GPS & Cellular as I am more inclined to buy the one where you do not need your phone with you. Can anyone advise? Also, can anyone tell me if t...

RosieMac by Level 1: Joiner
  • 195 Views
  • 2 replies
  • 0 kudos

Resolved! iPad phone number not working

Hello I pay monthly for my iPad and the data is working fine but have noticed the phone number is not working. Any ideas why this would be? If I ring out on it, it's dead and says I can't be connected if someone tries to ring it. I've tried adding it...

karen11 by Level 1: Joiner
  • 428 Views
  • 3 replies
  • 0 kudos

Switching numbers

HiI have recently switched from EE to O2 and have opted to keep my number. My previous number is working fine to make and receive calls but when I send a text to people they are saying it is showing as my temporary number. How can I get this changed?

Emma14 by Level 1: Joiner
  • 256 Views
  • 3 replies
  • 0 kudos

Resolved! imessage

I have a refurbished mobile and have kept my old number but imessages are being sent from the old number how can I change this to my own number?

kenand by Level 1: Joiner
  • 184 Views
  • 1 replies
  • 0 kudos

Changing phones

My daughter has a SIM only contract with O2.She currently has an iphone 7+ and is thinking about changing it to an iphone 11.Can the SIM card in the iphone 7+ be usd in the iphone11?We are assuming that we can but have read somewhere that we can't. J...

JaneT2020 by Level 1: Joiner
  • 211 Views
  • 3 replies
  • 0 kudos

Apple Watch

I wanna add my Apple Watch to my bill but not showing me on the app

Exchange

I recently bought the iphone 11 pro but i ordered the wrong one - it was meant to be the iphone 11 pro max. i have tried calling o2 several times but due to the circumstances i cant get through. Does anyone know what i should do as i need to chnage i...

Katie9 by Level 1: Joiner
  • 351 Views
  • 5 replies
  • 0 kudos

iPhone 6+

hi im having problems with my o2 . I lost my iphone 6 so rang o2 they put a block on the sim and ime so i purchased another phone experia l3 and got a new sim with the new phone. activated the sim in new phone going fine working brill. 4 day later ip...

melrose28 by Level 1: Joiner
  • 1031 Views
  • 26 replies
  • 0 kudos