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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 8318 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 368443 Views
  • 4 replies
  • 0 kudos

Resolved! Missing AirPod Pro order

I don't have an O2 phone contract but I did purchase a pair of Apple AirPod Pro from the online O2 store.I got a confirmation email which read "Thanks for your order - it's now full steam ahead for us.Keep an eye on your inbox for our updates on prog...

Resolved! PAC codes

Hi! I’ve just transferred to o2 sim only from EE and I sent my PAC code when I placed the order. My sim has arrived and is in my phone but my number hasn’t transferred over yet. Is this just a delay or do I need to enter the PAC code again somewhere?...

Amy241 by Level 1: Joiner
  • 401 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch

Hi there, I want to buy an apple watch through O2 and pay monthly. I can do this but at the end of purchasing it asks me to connect it to my phone number. The issue is it’s going to be a present for my partner. Will this affect my partner linking the...

c21 by Level 1: Joiner
  • 505 Views
  • 2 replies
  • 0 kudos

Resolved! Wifi not connecting

I can't get my phone to connect to wifi and Google seems to suggest it's an antenna problem which can't be fixed - how can I check this? I'm in Turkey with no Apple store... Surely it can't be the case that you just can't use your phone????

Weejamo by Level 1: Joiner
  • 360 Views
  • 1 replies
  • 0 kudos

Apple Watch error 49

I am trying to add mobile data for my Apple Watch but it keeps showing Code 49. I’ve tried unpairing and repairing the watch as suggested by the O2 online help but it made no difference. They’re just suggesting I do it again! Any help on this Code 49...

Alexgb by Level 1: Joiner
  • 366 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch

If I buy an Apple Watch can I gift it to my partner who’s on Vodafone? 

Resolved! Apple Watch cancellation

So I cancelled my Apple Watch contract within the 14 day cooling off period but it still shows on my phone contract, will this rectify itself or has it not been cancelled properly? Can anyone offer some advice please ? I can’t get through to anyone o...

ChelseaW by Level 1: Joiner
  • 725 Views
  • 3 replies
  • 0 kudos

Resolved! Apple Watch series 3- WhatsApp notifications

My friend has an Apple Watch but not sure what series it is (probably newer one than mine as it looks different to mine)Mine is a series 3 and she can open her WhatsApp notifications on her watch but it won’t let me do that when you tap on it. Just w...

Loulou89 by Level 1: Joiner
  • 2223 Views
  • 1 replies
  • 0 kudos

Resolved! Sim compatibility with iPhone 11

Hi Does anyone know if my new SIM card with O2 will be compatible with my I phone 11 as I don’t think it is with 5G network

Sevgul by Level 1: Joiner
  • 1081 Views
  • 1 replies
  • 0 kudos