Get Help with Apple Devices

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Resolved! cancelling a regular apple payment

I have been billed £4.99 for adblock I had with Apple but I no longer have any apple devices, the payment comes from O2, how do I cancel it please?

Resolved! IPad not access mobile data

HI I can't seem to use my I PAD when I don't have a Wi FI connection. Ayy ideas ? Hx

Resolved! O2 app for iPhone 5

Is it possible to get the O2 app for iPhone 5 ios10 ?

Resolved! Changing number

I got an O2 contract and it’s been over three days and my previous number hasn’t been transferred to current contract. Apparently they are having issues.

Resolved! Returns

I’ve just received my new handset but it’s faulty when making calls can’t hear or be heard. Tried calling 02 13 times and they’ve hung up

Resolved! Ipad screen randomly cracked

Hi was sat with my daughter the other day looking through her ipad and the screen just randomly cracked when she passed me it. It was just a very faint hairline crack which has since started expand when she handling the device when its happened its e...

Resolved! Activation

Hi I upgraded my phone today but It seems my sim still hasn’t activated is this normal

Resolved! Phone issue,

I’ve only had my phone 2 months, now it won’t charge its contract could I get a replacement?

Resolved! Phone unlock

Hello, I have an old iPhone on o2 however I tried to use a different network sim card and it says no service, does anyone know who I need to speak to, to be able to unlock the phone?

Resolved! Bought refurbished iphone on PAYG - "SIM not supported" message

Hi all, so I currently have a PAYG sim on my previous old iphone and bought a refurbished iPhone XR directly from o2. They sent a PAYG sim with the phone, though I plan to use my previous Sim card/number. When I try to set up the phone I get a messag...

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