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activating new iphone 5s sim

Anonymous
Not applicable

on ‎02-01-2014 13:53

on ‎02-01-2014 13:53

i cant get my new iphone 5s working as i haven't got any service.

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adamtemp64
Level 66: Unequalled
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on ‎02-01-2014 13:55

on ‎02-01-2014 13:55

Is this an upgrade or a new contract or payg?

 

Tell us more and we can help you

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
Not applicable

on ‎02-01-2014 13:57

on ‎02-01-2014 13:57

Hi

 

If it's a new contract it can take up to 24 hours for sim to be activated

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Anonymous
Not applicable

on ‎02-01-2014 14:37

on ‎02-01-2014 14:37

Hi.

Give your SIM card a wipe.

Check your mast status to ensure the network is not having issues in your area.

Input your full postcode here http://status.o2.co.uk

If all is ok then it may be that ringing 02 to check your account status may help.

The contact details are in the contact us link at the bottom of the forum.
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