Solved: Voice Mail

Anonymous · ‎08-09-2017

I have an Apple SI phone and have set up my voice mail message but I cannot receive mesages. When calling myphone it just rings and rings and does not go to voice mail. I have tried the usual advice but does not work. Does 02 have to activate something?

MI5 · ‎08-09-2017

I suggest you speak to customer service then.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎08-09-2017

Try dialing 1750 to turn on voicemail.
Do you have Tugo installed?
If so, turn on voicemail in the Tugo settings too.

more voicemail help here https://community.o2.co.uk/t5/Other-Products-Services/All-you-need-to-know-about-O2-Voicemail-901/m-...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎08-09-2017

1750 doesn't do anything but thanks. I've checked on my settings and it shows as on.

MI5 · ‎08-09-2017

I suggest you speak to customer service then.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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