on 21-12-2012 13:06
on 21-12-2012 13:06
Hello,
I hope someone can help. I'm on a sim-only contract which isn't an iPhone contract. I've previously been able to use this sim in an iPhone by calling O2 and changing some settings.
I've tried putting my sim into an iPhone I've used previously and I can't get a signal. I've called O2 and been told that only iPhone sims will work but I know that this was not previously the case as I've used two iPhones on this contract. Can anyone help? I've already changed the APN settings.
Thanks in advance
Solved! Go to Solution.
on 21-12-2012 23:28
on 21-12-2012 23:28
Change your settings as per below, password = password.
on 21-12-2012 13:15
on 21-12-2012 13:15
on 21-12-2012 13:21
It's an iPhone 3GS
Just to check, I changed 'mobile' to 'idata' in the APN settings. Do I need to do anything else?
I've got an unlimited web bolt-on already, hence my reluctance to upgrade to an iPhone sim.
Customer Services suggested it might be because I haven't updated the software in over a year (I've only just started using it again) but then again they were adamant it wouldn't work without an iPhone specific sim to begin with so thought I'd check here first!
on 21-12-2012 13:22
Sorry, should also have said thank you for your reply!
on 21-12-2012 13:30
on 21-12-2012 13:30
on 21-12-2012 13:37
on 21-12-2012 13:37
on 21-12-2012 13:37
I don't think the sim's damaged as it's back in my Nokia at the moment and works fine in that.
I'm on version 4.3.4 - I know, it's been a while!
I'm on a Simplicity contract.
Is it just the APN that needs checking in terms of settings? Is the username and password the same?
Is there anything else I can try bar upgrading the software?
on 21-12-2012 14:02
If its on 4.3.4 you really need to update to 6.0.1 then you maybe able to use it
on 21-12-2012 14:12
Thanks, I'll definitely do that as soon as I'm home.
21-12-2012 14:20 - edited 21-12-2012 14:21
It may take a while as iOS has had 5 updates since 4.3.4 then downloads to pc then, you have to download the software on to the phone & let it do its thing. Keep moving the mouse around every so often because if PC goes into screensaver mode, the download stops & you have to start fom the beginning again