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Using iPhone abroad

EFC
Level 1: Joiner
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Hi

 

New to O2 & first time posting.

 

I'll be traveling abroad & would like to know whether my iPhone will need to be set for use in Italy.

 

Thanks for any helpful advice

 

EFC

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MI5
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@EFC 

All should work OK.

https://www.o2.co.uk/eu-roaming

If you do have any problems, Some things to try:
Manually search for another network
Reboot the phone
Turn off 5g in network settings
If you have an iPhone change your data APN to "mobile.o2.co.uk"
If still not working then contact O2 to remove the Roaming bar on your account.
If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151827 Posts
  • 650 Topics
  • 28844 Solutions
Registered:

@EFC 

All should work OK.

https://www.o2.co.uk/eu-roaming

If you do have any problems, Some things to try:
Manually search for another network
Reboot the phone
Turn off 5g in network settings
If you have an iPhone change your data APN to "mobile.o2.co.uk"
If still not working then contact O2 to remove the Roaming bar on your account.
If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EFC
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Thanks MI5

 

This is what I was hoping for, that the phone will continue to work as usual with no settings needing to be changed.

 

Regards

 

EFC

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Enlli
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Make sure you have 4G Calling Active to ensure you can make calls as there is no 3G in Italy

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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EFC
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Enlli

 

Thanks for the heads up.

 

EFC

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