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on 12-07-2023 11:31
Hi
New to O2 & first time posting.
I'll be traveling abroad & would like to know whether my iPhone will need to be set for use in Italy.
Thanks for any helpful advice
EFC
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on 12-07-2023 11:32
All should work OK.
https://www.o2.co.uk/eu-roaming
If you do have any problems, Some things to try:
Manually search for another network
Reboot the phone
Turn off 5g in network settings
If you have an iPhone change your data APN to "mobile.o2.co.uk"
If still not working then contact O2 to remove the Roaming bar on your account.
If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 12-07-2023 11:32
All should work OK.
https://www.o2.co.uk/eu-roaming
If you do have any problems, Some things to try:
Manually search for another network
Reboot the phone
Turn off 5g in network settings
If you have an iPhone change your data APN to "mobile.o2.co.uk"
If still not working then contact O2 to remove the Roaming bar on your account.
If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 12-07-2023 11:38
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on 12-07-2023 11:38
Thanks MI5
This is what I was hoping for, that the phone will continue to work as usual with no settings needing to be changed.
Regards
EFC
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on 12-07-2023 11:56
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on 12-07-2023 11:56
Make sure you have 4G Calling Active to ensure you can make calls as there is no 3G in Italy
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on 12-07-2023 11:59
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on 12-07-2023 11:59
Enlli
Thanks for the heads up.
EFC