Hi,
Trying to upgrade to the iPhone 6. When I put in my card details and tried to pay for the upgrade it failed, saying, "There was a problem taking this payment" or words to that affect. After trying a few times I contracted my bank who said they hadn't received any requests for payment so the issue was at O2's end. I tried with another card from a different financial provider and got the same result. At this point I contacted customer services on Livechat and was send a link (with a discount on the original deal) but received the same problem when trying to pay. They gave me a number for O2 payments who told me that there were no known faults and asked me to try again in 24 hours. I have just waited over 24 hours and tried to pay again twice (with two different cards from two different financial providers) and it has failed again. The link with the discount deal expires in 48 hours. I'm busy at work all night so can't call them up again. Can anyone suggest anything or know what the problem might be?
Thanks
