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Upgrade from 3g to 4G contract possible on refresh?

adeuk5
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Hi, My current O2 contract is up shortly and I am looking at a 5s on Refresh.

 

We do not have 4G in my area at the moment, so starting on a 3G contract would seem sensible.

However, assuming 4G gets to my area in the next 24 months, does anyone know if I will be able to upgrade the contract to a 4G service without having to pay off the phone credit agreement? It appears from the ToB, that this is necessary for any changes to the service contract

 

Thanks

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perksie
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If you take out a 4G contract by tomorrow 31st Oct you would get the extra data allowance, see "Extra data for early birds" here:

 

http://www.o2.co.uk/4g?cm_mmc=googleuk-_-PPC_Direct_Handsets-_-4GNetwork-O2-4GRegion-_-4GNetwork-Bro...

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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perksie
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If you take out a 4G contract by tomorrow 31st Oct you would get the extra data allowance, see "Extra data for early birds" here:

 

http://www.o2.co.uk/4g?cm_mmc=googleuk-_-PPC_Direct_Handsets-_-4GNetwork-O2-4GRegion-_-4GNetwork-Bro...

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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MI5
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The best deal is to take the 8GB allowance before the end of the day then when 4G reaches you or when you travel to a 4G area you will be able to use it. Meantime you can still use your 8GB on 3G.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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davethorp
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You can convert from a 3G to a 4G tariff by paying an extra £5 a month. However your data limit will remain as it was originally on the 3G tariff. As others have said O2 are currently offering more data if you sign up to a 4G tariff now which may appeal to you. I have the 8GB 4G tariff on my phone and don't live in a 4G area (although I did briefly visit an area where they were testing the 4G ready for launch yesterday)

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adeuk5
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Thanks for the replies. Yes, I've seen the current offer but unfortunately I can't swap until 13th November. Hopefully they will have some other offer after today. Perhaps they may be better as I'm sure that O2 would prefer we take a more expensive 4g contract but realise that we need some carrot as the majority of the country do not have coverage wink

My main concern was that if I did opt for a 3G contract at this time, I would be able to move to 4G if it turns up...seems to be OK
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perksie
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You can do that, I can't find the offer but here are the terms that apply:

 

http://www.o2.co.uk/termsandconditions/mobile/4g-access-bolt-on-terms-and-conditions

 

This only lets you use the existing amount of data in your tariff on 4G, it does not provide any more.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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adeuk5
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And I see that O2 have extended the 4g extra data offer to 28th February wink
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perksie
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@adeuk5 wrote:
And I see that O2 have extended the 4g extra data offer to 28th February wink

That's worked out well for you! slight_smile

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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