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Updated to ios 7.0.2 now no 3g!

Anonymous
Not applicable

I updated my iphone 4 to ios 7.0.2 today and now my 3g doesn't work. Its nothing to do with the network as I've been in touch with o2 and they said everything is fine that end. When I try to go online it says 'you are not subscribed to a mobile data service'.

Worked fine before the 2nd update!

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Anonymous
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Hi

 

 

Your APN Settings should be :

 

http://www.geeksquad.co.uk/articles/chapter/595-04-how-to-set-apn-settings-for-the-02-mobile-network

 

Did you complete the update by finishing off with the network update.

 

Try hooking up to itunes and see if the update still needs to be comleted or go into your iphones settings > General > Software update.

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Message 5 of 10
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MI5
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Reset your network settings then reboot the phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 10
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Anonymous
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I've done that. I read something about apn's mine says mobile.o2.co.uk, vertigo. Should I try to reset these??

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MI5
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It depends what data package you are on. Do you have iData or standard mobile data?
and yes, that is the bit that needs resetting to the correct ones for your contract.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 10
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Anonymous
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Hi

 

 

Your APN Settings should be :

 

http://www.geeksquad.co.uk/articles/chapter/595-04-how-to-set-apn-settings-for-the-02-mobile-network

 

Did you complete the update by finishing off with the network update.

 

Try hooking up to itunes and see if the update still needs to be comleted or go into your iphones settings > General > Software update.

Message 5 of 10
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Anonymous
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that worked a treat!thanks!:smileyhappy:

Message 6 of 10
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Anonymous
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@Anonymous wrote:

that worked a treat!thanks!:smileyhappy:


What worked ?

 

Glad you got sorted however you did.

 

slight_smile

 

 

Message 7 of 10
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Anonymous
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the apn thingy was wrong

Message 8 of 10
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Anonymous
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@Anonymous wrote:

the apn thingy was wrong


Ok.

 

At least you can go back to enjoying your phone and O2 Service.

 

Have a good evening.

Message 9 of 10
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MI5
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Them thingy's can be so irritating wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 10 of 10
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