
on 27-02-2015 16:42
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on 27-02-2015 16:42
Hi,
Thought I'd give this a go as the normal approach has not worked!
I have a pay monthly iphone 3GS, which I got on 24 month deal, the actual contract period finished ages ago and I have just let it roll on until now. I'm moving home soon and the 02 coverage where I'm going is poor so I'm switching to EE via pay monthly sim only.
To get ready for this move I have asked three times (over three weeks) for my iphone to be unlocked and each time I get told that either I'm not on 02 or that my phone is not activated with 02. I have explained that I had the phone on 02 from the time I first had it and that it yes it is active on 02.
Having got nowhere with this I decided to get the EE sim just to see if the phone was already unlocked. The phone refuses to work with the EE sim as I expected.
I know that the phone is not worth very much anyway but I just wanted to keep it going for a few months. I have paid enough over the years to 02 for them to give me a better service than this or am I missing something?
Should I try again with 02 as the pay monthly sim is still live with them, try to get an unlock code myself, forget the whole thing and get the new phone I was going to buy in a few months.
Thanks
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on 27-02-2015 17:14
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on 27-02-2015 17:14
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 27-02-2015 16:48
http://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-ca...
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 27-02-2015 17:11
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on 27-02-2015 17:14
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on 27-02-2015 17:14
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

