Unlocked Iphone locked to O2

[Anonymous]

Hi, can anyone help me with this issue.

I have just been on the phone with Apple and they checked my imei and said my phone is locked to o2.

Details:

I bought my phone last year from APPLE STORE - no contract- nothing. 

My first sim was o2 but then I switched to giffgaff. 

Now I am not in the UK and when I insert a sim it says - "Please activate your iphone - then I insert my new sim - This sim is not suported by our activation carrier..."? 

How can O2 lock my phone when all I had was a basic Pay as you Go sim and no contract?

Somebody please help me. 

Thnak you

[MI5]

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@Anonymous wrote:

Hi ,

am requisting you for unlock my iphone please can you unlock my phone.

Thanks 

Venkat

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Fill out the form mate

https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset%20Unlocking%20Form

[Anonymous]

No sorry we are all Customers here.

You need to follow the unlock procedure as long as you meet the criteria.