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Unlock code

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Anonymous
Not applicable

on ‎28-09-2017 11:56

on ‎28-09-2017 11:56

I have given my old phone to a friend and I need the unlock code for that phone, but not mine, both are the same model - 5s.  What's the best way to do this?

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MI5
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on ‎28-09-2017 14:35

on ‎28-09-2017 14:35

You need to use the IMEI of the phone you need to unlock on the manual form method.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
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on ‎28-09-2017 11:59

on ‎28-09-2017 11:59

Hi, please see our help guide here https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Marjo
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on ‎28-09-2017 12:25

on ‎28-09-2017 12:25

Welcome to our forum @Anonymous! smiley

Did the above guide help you out with the unlocking? Any additional questions we could help with? Let us know! slight_smile

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Anonymous
Not applicable
In response to Marjo

on ‎28-09-2017 12:28

on ‎28-09-2017 12:28

I've looked at the form, but it looks like it would unlock my current phone isntead of my old one that I've given away - I just want to be sure it's the right one that's unlocked.  How can I make sure the right device is unlocked?

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MI5
Level 94: Supreme
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Registered:

on ‎28-09-2017 14:35

on ‎28-09-2017 14:35

You need to use the IMEI of the phone you need to unlock on the manual form method.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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In response to MI5

on ‎28-09-2017 15:39

on ‎28-09-2017 15:39

ah yes of course, thanks

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MI5
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on ‎28-09-2017 19:14

on ‎28-09-2017 19:14

No worries mate slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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