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Unable to make a call

gemz4the1
Level 23: Casual Specs
  • 2478 Posts
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Registered:
Since the iOS 7.1 update, my phone has randomly been playing up.
Occasionally when I try to make a call, it comes up call failed even though I have a full signal and sometimes a 3G or 4G signal. When this happens my phone doesn't respond whenever I try to call. I press the contact name and it doesn't do anything (usually it launches into a call).
I try switching to airplane mode to reset the signal and double clicking the home button to close the call tab down but it doesn't help.
Any ideas what the problem is?
Has anyone else had this problem?
Message 1 of 22
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MI5
Level 94: Supreme
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Registered:

@Anonymous wrote:
You could pick up a free sim adapter from any O2 shop which would make the nano sim into a micro/standard sim if that'll make it easier.

I thought about that but if going to the shop for a sim adaptor you may as well save the extra time and do a sim swap in store......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 21 of 22
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gemz4the1
Level 23: Casual Specs
  • 2478 Posts
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Registered:

I did a hard reset and a restore (for another issue) and this problem with the calls seems to have been fixed.  Sorry I haven't identified the problem but hopefully it is a solution for other users.

Message 22 of 22
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