Solved: Track a order

Hallima · ‎29-11-2018

Hi, I placed a order yesterday for a ipad, received a email confirming the order and was told it would be delivered today from 6-10pm however have not heard anything since in regards to my order being dispatched. Can anyone help ?

MI5 · ‎29-11-2018

@Hallima

Only customer services can help you but the new iPads are all out of stock currently.

http://www.o2.co.uk/contactus

Once you have a dispatch email, how to track help here http://www.o2.co.uk/help/phones-and-devices/how-to-track-your-order#qs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎29-11-2018

@Hallima

Only customer services can help you but the new iPads are all out of stock currently.

http://www.o2.co.uk/contactus

Once you have a dispatch email, how to track help here http://www.o2.co.uk/help/phones-and-devices/how-to-track-your-order#qs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎29-11-2018

I'm hoping there are no disappointments but people ordering now could be struggling buying as Christmas gifts.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎29-11-2018

Yes, it's getting close now.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎29-11-2018

@Hallima

Pretty poor of O2 accepting your order and inferring it woud be delivered today. We have a long thread running here.

https://community.o2.co.uk/t5/Welcome-News/iPad-Pro-2018-Pre-order-on-2-November/td-p/1165586/page/3...

People who have pre-ordered at the beginning of November are still waiting for theirs....

Veritas Numquam Perit

Anonymous · ‎29-11-2018

It’s rather abominable that is still happens. I think there will be many disappointments come Christmas

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