Track a order

[Hallima]

Hi, I placed a order yesterday for a ipad, received a email confirming the order and was told it would be delivered today from 6-10pm however have not heard anything since in regards to my order being dispatched. Can anyone help ?

[MI5 · Accepted solution]

@Hallima 

Only customer services can help you but the new iPads are all out of stock currently.

http://www.o2.co.uk/contactus

Once you have a dispatch email, how to track help here http://www.o2.co.uk/help/phones-and-devices/how-to-track-your-order#qs

[jonsie]

I'm hoping there are no disappointments but people ordering now could be struggling buying as Christmas gifts.

[MI5]

Yes, it's getting close now.

[Cleoriff]

@Hallima

Pretty poor of O2 accepting your order and inferring it woud be delivered today. We have a long thread running here.

https://community.o2.co.uk/t5/Welcome-News/iPad-Pro-2018-Pre-order-on-2-November/td-p/1165586/page/3...

People who have pre-ordered at the beginning of November are still waiting for theirs....

[Anonymous]

It’s rather abominable that is still happens. I think there will be many disappointments come Christmas