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JonladG20
Level 1: Joiner
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Hi I’m unable recently to send regular texts ? What’s app fine - on an iPhone 6
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Accepted Solutions

MI5
Level 94: Supreme
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Have you got a mobile signal?
Try turning off iMessage.
Check the numbers you are texting are saved as normal phone numbers and not iPhone numbers.
Try a reset of your network settings.
Finally do you have the correct sim for your account type as contract and PAYG are different due to different message centre numbers which the phone reads off the SIM card.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
Have you got a mobile signal?
Try turning off iMessage.
Check the numbers you are texting are saved as normal phone numbers and not iPhone numbers.
Try a reset of your network settings.
Finally do you have the correct sim for your account type as contract and PAYG are different due to different message centre numbers which the phone reads off the SIM card.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
1,862 Views

Marjo
Former Staff
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Hi @JonladG20, welcome to our forum! slight_smile Did the above information from @MI5 help you with your texting issue? 

Message 3 of 3
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