
on 11-03-2017 01:09
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on 11-03-2017 01:09
I have been assured every time, that I will no longer be charged,my contact has been terminated and I can claim the £200+ back for in inactive account dating back since last April!!!
But yet again,to no avail,I still haven't seen the £200+ and I've just received another email informing me of an unpaid bill and late payment fee due to me cancelling my direct debit...for a contract that's supposed to be have terminated!!!
This is ridiculous!!!
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on 11-03-2017 06:59
It is ridiculous @Anonymous You only need to give 30 days notice...though all balance should be paid off in full before your contract will end...this is why we recommend not cancelling direct debits until you show a zero balance via My O2
You need to persevere...or complain. http://www.o2.co.uk/how-to-complain
Veritas Numquam Perit
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on 11-03-2017 06:59
It is ridiculous @Anonymous You only need to give 30 days notice...though all balance should be paid off in full before your contract will end...this is why we recommend not cancelling direct debits until you show a zero balance via My O2
You need to persevere...or complain. http://www.o2.co.uk/how-to-complain
Veritas Numquam Perit
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on 11-03-2017 09:23
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on 11-03-2017 09:23
This will guarantee the o2 account closure.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 11-03-2017 09:50
The last thing anyone should do is cancel the DD as that will stop all payments and then O2 are known to smash your credit report within a month or two, and that can take years to repair.
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on 11-03-2017 10:20
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on 11-03-2017 10:20
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on 11-03-2017 10:49

