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Software Update

Anonymous
Not applicable

Can anybody help? My iphone informed me that there was a software update available so i activated the download and left it to do whatever it needed to do, just as i normally do, now i,m stuck on a screen and can,t do anything with it. When i switch on my mobile i get a a musical note logo with 'itunes' underneath it, underneath that is a picture of a usb lead which i presume is telling me to plug into my laptop, when i do this it says that phone is in 'Restore' mode but thats it, it won,t do anything else.  ?????

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adamtemp64
Level 66: Unequalled
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Registered:

http://support.apple.com/kb/HT1808 should help you get the iphone working again

 

Sounds like a failed update

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

http://support.apple.com/kb/HT1808 should help you get the iphone working again

 

Sounds like a failed update

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
Not applicable
pushing it into dfu mode hopefully should help

http://m.iclarified.com/entry/index.php?enid=1034
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