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Smashed screen
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on 05-11-2017 19:25
I have smashed my screen,can I get it repaired if it is still under the 1 year warranty
Solved! Go to Solution.

Re: Smashed screen
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05-11-2017 19:34 - edited 05-11-2017 19:38
If you have bought one of the phones included in the offer of a free screen replacement, yes.
If not, no, sorry.
https://www.o2.co.uk/screenreplacement
Warranty only covers manufacturing defects and product failures that are not caused by user damage or neglect.
You can check home or bank account insurance as they might cover you if not insured directly on a mobile policy.
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: Smashed screen
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on 07-11-2017 11:25
If you do not have one of the free replacement schemes you will have to pay as I did when I dropped my 4 month old iPhone 6 a few years back.

Re: Smashed screen
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on 09-11-2017 16:12
Hi,
Just curious. How long did it take for o2 to repair your screen?