Sim removal

[Apple1]

Just bought a new iPhone 7. I tried to pull out the board thing to take my sim card out of my old iPhone 7. It didn’t work and now the hole has snapped off. Same with my new phone. Does anyone know what I can do?

[jonsie]

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How to remove the SIM card in an iPhone or iPad

1. Gently insert the small paperclip you bent earlier into the small pinhole opening in the SIM tray.
2. Apply a small amount of pressure until the SIM tray pops out of the iPhone or iPad. ...
3. Grab hold of the SIM tray and pull straight out.
4. Swap your SIM card. ...
5. Re-insert the tray.

9 Nov 2018

[O2Stacey]

Hi @Apple1 

When trying to remove the sim card use the pin like tool to push in the hole and the tray should pop out enabling you to safetly and easily pull the tray out with your fingers. If the sim card tray has been damaged and you aren't able to get it out i'm afraid you'll have to send it away to get repaired or claim through any insurance you may have. 

Hope this helps 

Stacey