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Sim card change

Anonymous
Not applicable

waiting ages for simcard number

 

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Anonymous
Not applicable

Hi

 

 

Have you tried turning your phone off and on to reset it ?

 

Although the service should have stopped on your old sim card.

 

It can take a little longer and once took me two days for the service to settle

 

You may need to phone customer services to check on your sim swap or visit an o2 store and let them do it for you if this does not take hold.

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Message 8 of 15
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Bambino
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You're going to have to impart a little more information about what your problem is, as I would imagine not many people are going to know what you're talking about. I know I certainly don't.

I DO NOT WORK FOR O2



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Message 2 of 15
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perksie
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I haven't a clue either, what are you asking for?

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jonsie
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Message 4 of 15
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Anonymous
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Do you mean you're waiting for your number to port from another network?

 

If so, is it done yet or are you still having problems?

Message 5 of 15
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Anonymous
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Lets hope the OP returns to clarify their meaning as any posts 'guessing' the issue are pointless.

 

 

Crazy

Message 6 of 15
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Anonymous
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I did a sim swap 27/12 and well over 24 hours later am still waiting for O2 service to appear on my new (to me!) 4S. My trusty old 3G is still working though. Maybe O2 are just very, very busy?! 

Message 7 of 15
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Anonymous
Not applicable

Hi

 

 

Have you tried turning your phone off and on to reset it ?

 

Although the service should have stopped on your old sim card.

 

It can take a little longer and once took me two days for the service to settle

 

You may need to phone customer services to check on your sim swap or visit an o2 store and let them do it for you if this does not take hold.

Message 8 of 15
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Anonymous
Not applicable
Is your 3gs using the old original sim card?
And does your new phone have your new sim card in it?
Message 9 of 15
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MI5
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How did you do the sim swap ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 10 of 15
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