Solved: Sent for repair..

Anonymous · ‎17-11-2015

iphone 5c

Cracked screen

Vertically from top to bottom only left hand side works

Have insurance

Collected yesterday around 10 am 17/11/15 from my apartment

Was just wondering, has anyone sent a phone in for repair how long it was til they got their phone/new phone delivered back ?

O2 mentioned it can take upto 7 days. Just wondering if anyone has had it back sooner.

Thanks for any feedback.

MI5 · ‎17-11-2015

Usually they aim for a 24 hour turn around.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎17-11-2015

Usually they aim for a 24 hour turn around.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎18-11-2015

If its a repair it could take up to the 7 days. If they have a recon in stock they may swap it out sooner.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎18-11-2015

Come back and let us know when you get yours back @Anonymous

O2

Sent for repair..

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